About this opportunity
Tata Consultancy Services lists this AWS Connect Architect - IVR & AI Telephony opportunity in parsippany troy hills, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Tata Consultancy Services seeks an AWS-savvy solution architect to design telephony-driven IVR/IVA flows, integrating Lex and CRM systems. You will build analytics pipelines, implement security controls, and deploy infrastructure as code using Terraform/CloudFormation.
Strong documentation and cross-team collaboration are essential to succeed. The role emphasizes expertise in AWS services, telemetry with CloudWatch/X-Ray, and experience with Verint/NICE reporting tools.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.