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Job description
Prism IT Global seeks an experienced AWS and telephony specialist to architect, deploy, and optimize modern contact center solutions. You will work across serverless AWS services, IVR/conversational design, and CRM integrations to deliver scalable, secure, and high‑quality customer experiences.
Key focus areas include Lambda, DynamoDB, S3, API Gateway, Lex, Connect, Kinesis, CloudWatch, IAM security, Terraform/CloudFormation, and analytics with Redshift/Athena/QuickSight.
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