This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Business Service Assistant - BSA (WS-ST2)Classification: Student EmployeeDepartment: Office of Residence LifeDepartment Address: Tomson Hall Room 148, 1520 St. Olaf Avenue, Northfield, MN 55057Unit Number: 15141Length of Position: 2026 - 2027 AYTraining/Arrival Period:Move-in to the Residence Halls, Wednesday, September 2nd; 4:00 p.m. - 10:00 p.mTraining Begins, Thursday, September 3rd; 1:00 p.m. - 7:00 p.mNew Student Move-in: Friday, September 4; 7:00 a.m. - 3:00 p.mMove-in Transition: Saturday, September 5 - Sunday, September 6Dates without timeframes will be defined for the staff member during the Training.Supervisor: Associate Dean of Students for Residence Life & Student Conduct/DesigneeWage Range: $ /hourDescription/Purpose of the Position: The Business Service Assistant (BSA) is a student position providing administrative support to the central Residence Life office team. The position acts as a representative for Residence Life. The individual will be responsible for organizing receipts, bills, and financial information. The Business Service Assistant (BSA) must be adaptable, efficient, and effective in their communication as well as work with limited supervision or within a project-based team performance environment.Transferable Skills:Teamwork: Working closely with coworkers and supervisors to keep the office running smoothly every day.Problem Solving: Learning how to fix office delays and find better ways to organize daily desk work.Professional Communication: Improving speaking and writing skills while answering questions from parents, guests, and campus partners.Managing Information: Learning how to safely handle private student records and accurately keep track of office supplies.Duties and Responsibilities:Administrative Support and Office Operations:Receive, sort, and distribute physical mail and documentsReceive phone calls and direct them to the appropriate resources; manage call lists and make outgoing phone callsSupport data entry and assist with creating and maintaining department files, records, and storage systems (physical and electronic).Manage office email accountsSupport the opening and closing of the officeSchedule meetings as requestedStudent Conduct and Operational Liaison:Work collaboratively with Housing Operations to correct behaviors of concern and provide appropriate disciplinary measures as necessary, within the scope of the positionServe as a liaison between professional supervisors and BSAsServes as a lead with the housing operations systemServes as a liaison and support for the following systems: card access, facilities work order, key management, community standards, and university operationsAssignments & Billing:Assist with housing records, damage bills, etc.Identify and explain the key financial working mechanisms of each residence hall and community.Support the management of the housing operations systemCoordinate the housing assignment processSupport proper billing: room, board, and damage chargesFacilities and Environmental Health & Safety:Coordinate the residence hall front desk operations programCoordinate housing sustainability initiativesCoordinate fire drills, fire safety awareness initiatives, and processesSupport building facility and custodial issues, and building walk-throughsCoordinate the residence hall storage and abandoned property programCoordinate the mid-year and end-of-the-year residence hall closingCoordinate key managementSupervisory & Management Responsibilities:Hire, train, and supervise employees for respective residence hall(s) assignedConduct performance evaluationsSupport summer school, summer conferences, and guest housing programs and transitionsProfessional Development and Staff Expectations:Attend all training, in-services, and developmental meetings requested by the Residence Life OfficeAttend/participate in staff meetings, one-on-one meetings with the supervisor, and evaluation processesOther duties assignedTime commitments: Variety of hours, averaging 12-20 per week. Typically, regular office hours will be from 8 am to 5 pm on weekdays. Depending on the workload, working hours in the evenings and weekends may be requested.Requirements of This Position (Education):Must be enrolled in a degree program at St. Olaf College during the academic year and maintain good standing in academics and conductMust maintain a cumulative/semester GPA of 2.5. If a student staff member's GPA (semester/cumulative) falls below 2.5, their retention will be based on individual consultationStudents should have no pending cases, active sanctions, and/or resolved cases that would prevent effective performance as student staff membersQualifications (Experience/Skills):Ability to act with discretion and exercise proper professional etiquette as it pertains to confidential informationExperience in Microsoft Office and Google Suite is requiredExcellent interpersonal, organizational, and communication skillsAbility to work both independently with little supervision and as part of a teamStrong interest in learning event planning and community building.Willingness to learn campus safety and crisis escalation protocols.Basic customer service skills to assist residents with inquiriesExcellent time managementHiring Timeline:The application will be reviewed for a formal interview offering until all positions are filled.
Worksite address
northfield, MN, 55057, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.