Job description
Coretek is seeking a highly skilled Azure Engineer to join our Managed Services team. This role is responsible for the operational support, optimization, automation, and modernization of customer Azure environments. The Azure Engineer serves as a trusted technical advisor and escalation resource, ensuring secure, reliable, and cost-effective Azure solutions while delivering an exceptional client experience.
The ideal candidate possesses deep Azure infrastructure expertise, strong troubleshooting abilities, and a passion for automation, cloud operations, and continuous improvement. This role works closely with clients, solution architects, security teams, and service delivery leadership to support both steady-state operations and strategic cloud initiatives.
Azure Operations & Support
Provide Level 3 support and engineering expertise for Azure-based environments.
Troubleshoot and resolve complex Azure infrastructure, networking, identity, security, and performance issues.
Participate in escalation rotations and major incident response activities.
Perform root cause analysis and implement preventive actions.
Ensure adherence to established service levels and operational standards.
Azure Infrastructure Management
Deploy, configure, maintain, and optimize Azure resources including Virtual Machines, Storage Accounts, AKS, App Services, Azure SQL, and backup and disaster recovery solutions.
Support hybrid cloud and hybrid identity environments.
Manage Azure subscriptions, landing zones, resource groups, and governance controls.
Networking & Security
Manage Azure networking solutions including VNets, VPNs, ExpressRoute, NSGs, Azure Firewall, Application Gateway, and Load Balancers.
Implement and maintain Zero Trust security principles.
Configure and support Azure Policy, RBAC, Conditional Access, and Defender for Cloud.
Collaborate with security teams to remediate risks and vulnerabilities.
Automation & Infrastructure as Code
Build and maintain infrastructure using Terraform, Bicep, and ARM templates.
Develop automation using PowerShell, Azure CLI, Azure Automation, and Azure Functions.
Identify opportunities to increase operational efficiency and reduce manual effort.
Monitoring & Reliability
Configure and maintain Azure Monitor, Log Analytics, alerts, and dashboards.
Develop operational runbooks and response procedures.
Continuously improve system reliability, availability, and performance.
Client Success & Advisory
Serve as a trusted advisor to assigned customers.
Participate in technical reviews and strategic planning sessions.
Present recommendations related to optimization, modernization, governance, and cloud best practices.
Support onboarding of new managed services clients.
Contribute to knowledge transfer, documentation, and service improvement initiatives.
FinOps & Cost Optimization
Analyze Azure consumption and spending trends.
Identify opportunities to reduce cloud spend and improve efficiency.
Recommend right-sizing, reservations, autoscaling, and governance improvements.
Participate in customer cloud optimization initiatives.
Requirements
Experience
5+ years of Azure engineering, cloud operations, or managed services experience.
3+ years supporting production Azure environments.
Experience supporting multiple client environments simultaneously.
Experience performing advanced troubleshooting and incident management.
Technical Experience
Microsoft Azure IaaS and PaaS services
Azure Monitor and Log Analytics
Azure networking
Azure Kubernetes Service (AKS)
Azure identity and access management
Infrastructure as Code
Microsoft Entra ID
PowerShell automation
Azure Backup and Site Recovery
Microsoft Defender and Azure security services
Preferred Certifications
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Network Engineer Associate
Microsoft Certified: Azure Security Engineer Associate
Microsoft Certified: Azure Solutions Architect Expert
Desired Characteristics
Strong customer-facing communication skills
Consultative mindset
Sense of ownership and accountability
Ability to work independently and collaboratively
Strong documentation skills
Passion for learning and adopting emerging Microsoft technologies
Commitment to operational excellence and continuous improvement
Success Metrics:
Client Experience
Client satisfaction and trusted-advisor impact
Service Delivery
SLA adherence and effective escalation support
Technical Quality
Incident resolution quality and preventive improvements
Automation
Adoption of repeatable automation and Infrastructure as Code
Optimization
Documented cloud cost and efficiency improvements
Knowledge Management
Quality of runbooks, documentation, and knowledge sharing
Innovation
Contribution to service improvements and Azure managed services evolution
Collaboration
Effective teamwork across delivery, security, architecture, and client stakeholders
This role is designed as an L3 Azure Engineer / Azure Cloud Operations Engineer, combining advanced technical support with managed services delivery, client advisory, automation, governance, and FinOps.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.