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Job description
You Will Be
Managing the client relationship and act as the lead point of contact for all client requests
Seeking opportunities to advance the client relationship and identify new business opportunities
Developing a deep understanding of each client’s business, category, market, buying committee, competitive landscape, and ideal customer profile (ICP)
Proactively bringing strategic and innovative ideas to client engagements based on working with Wpromote specialists and understanding cross-channel marketing dynamics
Owning all aspects of the statement of work – including management of deliverables, drafting new versions during renewal periods and change orders when required
Leading weekly client status calls, quarterly business reviews, and other client meetings
Overseeing the development of integrated marketing plans across multiple channels (Social, Programmatic, YouTube, etc)
Interpreting data from analytics and CRM/MAP platforms (e.g. GA4, Salesforce, 6sense, Demandbase, Marketo, Pardot, HubSpot, etc.) to assess paid media performance, ensure alignment with client goals, and identify opportunities to drive down-funnel engagement and growth
Managing overall account profitability, including approving and tracking agency hours and identifying potential issues, as well as opportunities
Collaborating with Strategy, Creative, Media Channel, and Martech teams to implement full-funnel campaigns that drive qualified pipeline and measurable revenue impact
Serving as quality control for all deliverables
Develop and motivate account team members. Potential to manage 1-2 people directly.
You Must Have
5-7 years experience managing client relationships across SaaS, professional services, or other complex solution categories in an agency environment
3+ years of B2B client management experience
Strategic experience executing digital marketing strategies across search (paid and organic), social media, and email channels
Experience managing full-funnel digital campaigns (awareness through sales enablement) with long buying cycles and multiple decision-makers
An understanding of the B2B sales cycle, funnel stages (MQA to closed/won), and the ability to align marketing programs to revenue KPIs
Experience leveraging CRM and intent data platforms (e.g., Salesforce, HubSpot, 6sense, Demandbase) to inform strategy and reporting
The ability to translate complex paid media and attribution results into clear insights for VP and C-suite client stakeholders
Analytical and logical; standard strategic marketing skills (competitive assessment, industry analysis, SWOT, etc)
Experience in successfully managing multiple enterprise-sized clients simultaneously with combined media budgets of >$80M
The ability to work in a "team structure" that fosters collaboration
An energetic attitude and passion about your career
Strong ability to prioritize and manage multiple tasks and projects simultaneously, and work under pressure to meet deadlines
Solid and proven ability to help lead a team
Bachelor’s degree in Marketing, Communications, or related field
Nice to Have
Familiarity with multi-touch attribution and media mix modeling
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Worksite address
el segundo, CA, 90245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.