About this opportunity
Educational Insights lists this B2B Customer Service Manager - Hybrid, Growth & Metrics opportunity in vernon hills, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
hand2mind is seeking a Customer Service Manager to lead its Publisher Services team serving U.S. school markets. You will oversee order management, post-delivery case handling, and cross-functional collaboration with Sales, Planning and Accounting to exceed customer expectations.
The role emphasizes building knowledge bases, dashboards, and training programs, while driving improvements in on-time delivery and customer satisfaction in a fast-paced environment.
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Worksite address
vernon hills, IL, 60061, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.