About this opportunity
Learning Resources lists this B2B Customer Service Manager — Ops & Analytics opportunity in vernon hills, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
hand2mind is seeking a Customer Service Manager to lead our Publisher Services Customer Service team serving the U.S. school market. You’ll manage a team handling complex B2B orders, post-delivery cases, and drive process improvements.
You’ll collaborate with Sales, Warehouse Ops, IT and Finance to design tailored order fulfillment, implement dashboards, and ensure SLA performance across operations while fostering a client‑first culture.
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Worksite address
vernon hills, IL, 60061, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.