About this opportunity
Trinnex lists this B2B SaaS Support Engineer opportunity in kaneohe, Hawaii. Review the employer’s description below for duties, qualifications and application requirements.
Job description
CDM Smith is seeking a technically savvy SaaS Technical Support Analyst to join our team in Hawaii. You will be the product expert, resolving customer challenges, and driving adoption while collaborating with Product, Engineering, and Customer Success.
Responsibilities include leading Zendesk support, contributing to knowledge base content, and supporting training initiatives to scale our support operations. Travel may be required.
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Worksite address
kaneohe, HI, 96477, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.