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Job description
People. Passion. Pride. This is what has driven our team since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
The Bag Porter is responsible for assisting passengers with baggage handling and transportation throughout the airport terminal. This role provides excellent customer service while ensuring luggage is moved safely, efficiently, and professionally in compliance with airport safety and security procedures.
What you will be doing:
Assist passengers with loading, unloading, and transporting luggage throughout the airport terminal
Provide exceptional customer service by greeting passengers professionally and assisting with questions or directions
Transport baggage using carts, trolleys, or other airport equipment
Ensure luggage is handled carefully to prevent damage or loss
Support passengers with special needs, elderly travelers, or families requiring assistance
Maintain awareness of airport safety, security, and operational procedures
Keep work areas, carts, and equipment clean and organized
Communicate effectively with airline staff, supervisors, and other airport personnel
Report damaged baggage, safety concerns, or suspicious items immediately
Follow all company policies, TSA regulations, and airport guidelines
Work efficiently in a fast-paced, high-traffic environment
Perform other duties as requested
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for:
High school diploma or GED
Must be 18 years of age or older
Ability to work in a fast-paced and time-sensitive environment
Strong attention to detail and organizational skills
Ability to follow written and verbal instructions
Basic communication and teamwork skills
Reliable attendance and punctuality
Must have reliable telephone and transportation
Flexibility and the ability to adapt to changing priorities and situations
Respectful, supportive and Friendly approach
Ability to stand, walk, bend, kneel, and work for extended periods
Ability to lift up to 75 pounds
Ability to work indoors and outdoors in varying weather conditions and airport operational environments
May require working indoors and outdoors depending on operational needs
Fast-paced airport environment with exposure to moving equipment, varying temperatures, noise, and operational deadlines
Must be able to take verbally direct in English
Must be able to read, write, understand and carry out instructions in English
Must pass pre-employment and random drug tests
Must pass a pre-employment background check
Must meet necessary requirements to obtain a security sensitive identification badge
Must be in proper uniform or business attire as directed by company officials
Identification badges must always be visible
Adhere to company policies and procedures and participate in achievement of company objectives
Previous customer service, hospitality baggage handling experience
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
Qualifications
Education
Preferred
High School or better.
Licenses & Certifications
Preferred
DRIVERS LICENSE
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Worksite address
san diego, CA, 92189, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.