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Job description
SusieCakes has 31 bakeries across CA, TX & TN. We bake from scratch daily using the finest ingredients.
We're hiring a General Manager with:
3+ years in bakery/restaurant/retail leadership
Passion for guest experience & team development
Strong work history & desire to grow
Salary: year Schedule: 47.5 hrs/week, including weekends & evenings
At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. “Connecting through Celebration” is our purpose and what we strive for every day with our team members, our guests and our community.
Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
The General Manager leads the team on delivering an elevated guest experience within the bakery. Creating a fun, lively and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.
Leadership Attributes:
Leads the team in building genuine guest connections and world class hospitality to Makes Days Better
Supports and works in the kitchen and manages the production process to ensure quality products are delivered
Manages all business goals (staffing (payroll), operating expenses, and budgets)
Manages the development & training of all employees
Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
Possesses and demonstrates a “One team, One goal” philosophy
Understand and creates partnerships with the community to grow the business and brand
Qualifications:
3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
Bachelor’s Degree in business or hospitality management, preferred
Ability to work in multiple regional locations
Ability to adapt to a flexible schedule according to business needs
Must have reliable transportation
PHYSICAL REQUIREMENTS
Frequent walking, kneeling, bending and reaching overhead
Able to stand for extended periods of time
Must be able to lift, move and carry up to 50 pounds
BENEFITS & PERKS
Flexible work schedule
Free non-slip shoes (annually!)
Birthday month PTO with complimentary cake
Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
Medical, dental, vision insurance
Vacation, 401k, FSA
Paid Sick Time
Referral Program
Pet rescue reimbursement and pet insurance
Flexible return to work schedule for maternity leave
Generous 50% discount to all our delicious desserts!
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws.
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Worksite address
brentwood, TN, 37027, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.