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Job description
Customer Service RepresentativeThis position is a year-round, full-time position with the benefit of providing excellent customer service to all of our customers. Locations vary depending on needs. A schedule with the assigned location is provided each week.Qualified candidates must have cash handling experience.LOCATIONS INCLUDED ARE:LivingstonFlorham ParkMillburnSpringfieldWest OrangeRoselandSCHEDULEMondays – Fridays 8:45 am – 5:15 pm (1 hour for lunch)Saturdays (as scheduled) 8:15 am – 12:15 pmRESPONSIBILITIES:Other functions may be assigned to meet business needs.Report to assigned bank location in order to provide friendly and efficient customer service in person and/or over the telephone.Process banking transactions including, but not limited to, deposits, withdrawals, check item redemption, account holds, loan payments, and safe deposit rental payments.Maintain assigned cash drawer within established balance limits.Balance currency, coin, and checks in cash drawer daily and prepare personal proof sheet. May be responsible for preparation of branch proof, on occasion.Actively educate and promote awareness of Bank products and services to potential and existing customers in an effort to establish and/or expand the customers' relationship with the Bank.Assist customers and Management with use and maintenance of coin counting machine.Maintain work area in a neat and well-stocked manner.Assist in the procedures necessary to close the branch facility daily.Responsible for assuring daily upkeep of ATM and corresponding outdoor area, when necessary.Responsible for establishing accounts for new and existing customers, when necessary.Maintain current knowledge of all position related procedures and compliance.Comply with all Bank issued policies, including, but not limited to, the Information Security/Cybersecurity Policy, Acceptable Use Policy and Internet Access and E-Mail Use Policy, and any other Information Security and/or Cybersecurity communications/directives received from Management.Perform additional duties as assigned by management necessary to maintain an efficiently run office, including cross-training in other Department or Bank functions.Ability to work varied hours/days as business dictates.Travel to Bank or other locations for job related functions.KNOWLEDGE/SKILL REQUIREMENTS:Efficient knowledge of standard office equipment operation, including a Personal Computer (PC) with email, Microsoft Word and Microsoft ExcelDemonstrate consistent positive interpersonal and communication skills when interacting with colleagues and customersDemonstrate discretion, confidentiality and privacy when interacting with colleagues and customersAchieve and maintain proficiency with position related processes and technologyStrong organization skillsAttention to detailExercise good judgmentAbility to manage multiple tasks at a timeAbility to work independentlyKnowledge of US currency denominationsBENEFITS:Retirement plansHealth insurancePaid days offOvertime rate paid for Saturday hours workedAnnual Salary: $31,000-$37,000Somerset Regal Bank retains the right to change or modify job duties at any time. The above job description is not all encompassing nor is it to be considered a contract of employment.Somerset Regal Bank is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Worksite address
livingston, NJ, 07039, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.