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WesBanco Bank Inc.

Banking Call Center Specialist I - Remote & Flexible Hours

ann arbor, MI

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Job description

WesBanco Bank Inc. is seeking a Customer Service Specialist I to handle inbound calls, provide information on bank products, and guide customers through digital banking options in a remote setting.

The role emphasizes resolving inquiries within service levels, de-escalation when needed, and building lasting customer relationships while supporting colleagues and adhering to bank policies.

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