About this opportunity
SeaPines Resort lists this Banquet Houseman opportunity in hilton head island, South Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
JOB SUMMARY
Responsible for meeting and exceeding the expectations of all guests. The Banquet Server is responsible primarily for assisting in serving, setting-up, and clean-up of all banquet functions. This is a fast paced position that will involve constant customer interaction. To effectively assist food and beverage service, guest attention, and overall logistics of banquet events by way of set-up, clear communication and teamwork, while maintaining the company's. Maintain a high standard for excellence, resulting in the overall success of banquet events.
ESSENTIAL DUTIES & RESPONSIBILITIES
Essential Functions (Duties include but are not limited to):
Maintain a professional appearance and mannerism
Assist with set-up of tables, linens, chairs, etc, for full service of banquet events
Provide excellent food and beverage service for banquet events
Maintain knowledge of resort policies and procedures
Maintain sense of urgency when on the service floor
Maintain back of the house, front of the house and side work duties for overall
Productivity of banquet events
Maintain positive and professional attitude
Seek council from management when needed or in question about an issue/incident
Complete all other assigned duties when necessary
Maintain clear and open communication between all staff members for overall event success
Follow Health and Safety practices at all times
Knowledgeable of event menu items and their contents appropriate table settings and service ware, and the correct preparation and garnishing methods.
Ability to follow directions from banquet event orders.
Responsible for breaking down banquet rooms.
Ability to carry large and heavy trays on a continuous basis throughout a shift.
Reports needed repairs of unsafe conditions to supervisor.
Responds quickly to requests from guests, supervisors or management in a timely, friendly and efficient manner.
Follows up to ensure guest satisfaction.
Maintains supplies neat and organized to department standards.
Maintains security of equipment, keys and supplies issued each day.
Reporting missing articles, damage or mechanical problems restaurant/lounge area and equipment.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Exposure to the elements of outdoors during banquets held outside
ORAL OR WRITTEN REQUIREMENTS
Basic English-language oral and written skills for understanding, interpretation, and completion of assignments. Effective oral communication skills necessary to provide courteous, responsive service to students, employees, and guests.
QUALIFICATIONS Requires standing/walking/bending throughout shift and ability to lift up to 50 lbs.
Great customer service skills
Able to work all shifts and flexible schedules including weekends and holidays
Minimum of 18 years of age to serve alcoholic beverages and knowledge of ABC laws.
Excellent communication skills and an eye for detail and the ability to multi-task.
Ability to follow instruction and abide by guidelines are required.
Mature judgment and professionalism in handling all matters
Ability to read, write, and understand orders
WORK ENVIRONMENT Standing and walking during entire shift covering large areas
Reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes
Lifts and carries supplies, tubs, and cases, weighing up to 50 lbs
Essential hand/eye coordination
Work is normally performed in a typical interior restaurant/bar/casino work environment
Noise level is moderate to high
Some banquets are held outdoors, exposure to heat, cold, wind and other associated elements of nature.
Limited exposure to physical risk
Moderate physical effort required
Some tasks involve climbing stairs, bending, stooping, kneeling, and lifting 50 pounds, using proper lifting techniques.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent
BENEFIT PRIVILAGES : Competitive Wages
Health , dental, vision, life and other insurance after a 60 day waiting period.
Free unlimited golf rounds for all employees on Atlantic Dunes and Heron Point golf courses (cart fee applies)
Discounted room rates for employees and family at both the Inn & Club at Harbour Town and our Homes & Villas
Discounted food & beverage, resort apparel, and activities including fitness, tennis, and golf
Special employee events
Additional Voluntary Benefits available through Colonial Life available to Full Time and Part Time employees after 60 day waiting period
401(k) with company match and Profit Sharing for all employees (must complete (1) year of service and 1,000 work hours to receive company match)
Employee Referral Program
Preferred Pricing on Tournament tickets to the RBC Heritage presented by Boeing
Worksite address
hilton head island, SC, 29938, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.