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Sonesta International Hotels

Banquet Houseperson

new orleans, LA

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Job description

We're People People. Are you?

We're Sonesta International Hotels-the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be.

But here's the thing-we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

At Sonesta, unforgettable events start long before guests arrive - and our Banquet House Persons help bring those experiences to life behind the scenes. As a Banquet House Person, you'll play a key role in setting up, maintaining, and breaking down banquet and event spaces for meetings, conferences, weddings, and special events across the hotel.

This role is perfect for someone who enjoys staying active, working as part of a team, and helping create seamless event experiences in a fast-paced hospitality environment.

If you're dependable, hands-on, and passionate about hospitality operations - we'd love to meet you.

What you'll be doing

Set up and break down banquet rooms, meeting spaces, conference areas, buffets, stages, dance floors, and event equipment according to banquet event orders (BEOs) and hotel standards.

Arrange tables, chairs, linens, staging, audiovisual equipment, and event setups accurately and efficiently for meetings, weddings, conferences, and special events.

Maintain cleanliness, organization, and presentation standards across banquet spaces, storage rooms, hallways, and back-of-house event areas.

Assist with room resets, event transitions, and operational changes throughout banquet service periods.

Support banquet operations by replenishing supplies, maintaining event readiness, and assisting Banquet Servers and leadership teams as needed.

Operate banquet equipment safely including carts, dollies, staging equipment, tables, chairs, and setup tools.

Follow hotel safety procedures, operational guidelines, and event setup standards at all times.

Assist with inventory organization, storage management, and transportation of banquet equipment and supplies throughout the property.

Partner closely with Banquets, Culinary, Stewarding, Engineering, and Operations teams to support smooth event execution.

Respond quickly and professionally to operational requests and last-minute setup adjustments during events.

Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta's People People philosophy.

Any other duties as assigned.

What great looks like Previous banquet, hospitality, hotel, event setup, housekeeping, warehouse, facilities, or operational experience preferred.

Ability to work efficiently in a fast-paced hospitality and events environment.

Strong teamwork, communication, and organizational skills.

Strong attention to detail with a focus on room setup accuracy, cleanliness, and operational readiness.

Ability to multitask and adapt quickly during high-volume events and changing operational needs.

Knowledge of banquet setup styles, event operations, and hotel banquet procedures preferred.

Positive attitude with a strong work ethic and willingness to support the team wherever needed.

Flexible availability including mornings, evenings, weekends, holidays, and late-night event support as needed.

A passion for hospitality, teamwork, operational excellence, and creating memorable event experiences behind the scenes.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here's a snapshot of what we offer: Medical, Dental & Vision Insurance

Health Savings Account (HSA) with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term Disability

Hospital Indemnity, Critical Illness & Accident Insurance

Educational Assistance

Sonesta Hotel Discounts (yes, you'll want to use these )

Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.

Worksite address

new orleans, LA, 70123, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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