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Treasure Island Resort & Casino

Bar Supervisor - Up to $27/hr, Casino Environment

welch, MN

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Job description

*Please note: A resume is required for this position

Pay Rate: $25.00 an hour with an additional $2.00 an hour for swing and grave shift

ESSENTIAL DUTIES AND RESPONSIBILITIES

Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations

Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures

Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions

Resolve team member and/or guest incidents to maximize performance and satisfaction

Schedule staff in accordance with business needs and closely scrutinize payroll

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Required Knowledge and Certification:

High School Diploma/GED or equivalent experience

1 year supervisory experience with high volume, full service restaurant with beverage venues

Preferred Knowledge and Certification:

Previous casino experience

Previous experience with computerized point of sale system

Pervious bar experience

Required Skills:

Accurate and detail-oriented

Strong organizational skills

Excellent written communication skills

Excellent verbal and interpersonal communication skills

Excellent problem solving skills

Strong leadership skills

Preferred Skills:

Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP

Required Abilities:

Ability to work fast and efficiently

Ability to follow established dress code policies and practice good personal hygiene

Ability to interact with guests, coworkers and management in a professional and courteous manner

Ability to independently complete multiple tasks in a professional manner

Ability to serve both internal and external customers

Ability to speak in a clear, concise and pleasant voice

PHYSICAL DEMANDS

Must be able to walk and / or stand and sit for long periods throughout the day

Must have a good sense of balance and be able to bend and kneel

Must be able to push, pull and grasp objects

Must have the ability to independently lift up to 25 pounds infrequently

Must be able to perform repetitive hand and wrist motions

Must have good eye hand coordination

WORKING ENVIRONMENT

Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke

Must be willing to work a flexible schedule including all shifts, weekends and holidays

Extensive computer use

Occasionally must deal with angry or hostile individuals

High volume direct public contact

Worksite address

welch, MN, 55089, US

Who can apply

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