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Job description
Please note: A resume is required for this position
Pay Rate: $25.00 an hour with an additional $2.00 an hour for swing and grave shift
ESSENTIAL DUTIES AND RESPONSIBILITIES Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations
Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures
Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions
Resolve team member and/or guest incidents to maximize performance and satisfaction
Schedule staff in accordance with business needs and closely scrutinize payroll
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:High School Diploma/GED or equivalent experience
1 year supervisory experience with high volume, full service restaurant with beverage venues
Preferred Knowledge and Certification:Previous casino experience
Previous experience with computerized point of sale system
Pervious bar experience
Required Skills:Accurate and detail-oriented
Strong organizational skills
Excellent written communication skills
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Strong leadership skills
Preferred Skills:Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
Required Abilities:Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the day
Must have a good sense of balance and be able to bend and kneel
Must be able to push, pull and grasp objects
Must have the ability to independently lift up to 25 pounds infrequently
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.