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Job description
We're seeking a Batcher/Dispatcher who's ready to put your skills to work on projects that matter - and build a career with a company that's building North America.
Job Title: Batcher/Dispatcher | Req ID: 18128 | HR Contact: Traci L MCMANUS| Location: Baton Rouge Office LA
ABOUT THE ROLE
The Batcher/Dispatcher schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs, and promote company sales. The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers. Will fill in as Batcher when needed.
WHAT YOU'LL BE DOING
Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
Manage incoming internal and external customer phone calls, exercising judgment within the specification of standard practices.
Ensure the customer understands all relevant company policies including will calls, additional products ordered, and driver responsibilities.
Inform customers of warnings concerning product hazards, load limits, vehicle weights, and limitations.
Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing costs;
manage drivers and monitor efficiencies throughout the day.
Review next-day orders to ensure are correctly mapped, and have accurate travel times, addresses and delivery instructions.
May direct the work of less senior Dispatchers (Dispatcher I)
Other duties as assigned.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE ARE LOOKING FOR
Education: High school diploma or equivalent
Required Work Experience: 3-5 years
Required Computer and Software Skills: Basic experience using computers. Experience using dispatch and trucking software preferred.
Additional Requirements:
Excellent oral (telephone) communication skills.
Bilingual communication skills are a plus.
Ability to professionally interact with internal and external customers.
Detail-oriented with the ability to handle multiple tasks at one time.
Able to prioritize work;
strong organizational skills.
Ability to keep calm in stressful situations
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
Competitive salary
Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
Medical, Dental, Disability and Life Insurance
Holistic Health & Well-being programs
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
Vision and other Voluntary benefits and discounts
Paid time off & paid holidays
Paid Parental Leave (maternity & paternity)
Educational Assistance Program
Dress for your day
Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest;
however, only those selected for an interview will be contacted.
BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
PROTECT YOURSELF FROM RECRUITMENT FRAUD
The only way to apply for a position at Amrize is through our official Careers website. Be cautious of unsolicited offers or requests for information from other sources. Learn how to protect yourself from recruitment fraud here: Fraudulent Job Offers Policy
Worksite address
shenandoah, LA, 70817, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.