About this opportunity
Lithia Motors lists this BDC Administator opportunity in grapevine, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Dealership:
L0346 Grapevine Honda
BDC Representative - Grapevine Honda
Join One of Texas' Highest-Volume Honda Dealerships
Grapevine Honda is growing, and we're looking for energetic, customer-focused professionals to join our high-performing Business Development Center (BDC) team.
This is more than a call center role. As a BDC Representative, you'll be the first point of contact for customers shopping online, responding to internet leads, setting appointments, and helping connect customers with our award-winning sales team. If you thrive in a fast-paced environment, enjoy building relationships, and love helping people, this is an opportunity to build a rewarding career with one of the most successful Honda dealerships in Texas. The BDC Representative will report the Sales Variable Manager and is an onsite store position.
What You'll Do
Respond to internet leads quickly through phone, text, email, and online platforms
Schedule showroom appointments for prospective customers
Partner closely with Sales Representatives and Managers to drive customer engagement
Follow up with customers throughout the buying process
Maintain accurate customer information and activity within CRM systems
Provide outstanding customer service while creating a positive first impression
Support dealership sales goals through and lead management
Help convert online shoppers into lifelong customers
What You'll Bring 1+ year of customer service, administrative, BDC, call center, retail, hospitality, or sales experience
2+ years of experience customer-facing environment
Valid Drivers License
Why Join Our Team? Join one of the largest and busiest Honda dealerships in Texas
High volume of incoming internet leads and customer opportunities
Team-oriented culture focused on growth and success
Paid training and ongoing professional development
Advancement opportunities within Lithia & Driveway, one of the largest automotive retailers in North America
Work alongside experienced automotive professionals who want to help you succeed
Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
Worksite address
grapevine, TX, 76099, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.