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Job description
Grapevine Honda, Grapevine, TX 76051
nFull time
nR
nDealership:L0346 Grapevine Honda
nBDC Representative - Grapevine Honda
nJoin One of Texas' Highest-Volume Honda Dealerships
nGrapevine Honda is growing, and we're looking for energetic, customer-focused professionals to join our high-performing Business Development Center (BDC) team.
nThis is more than a call center role. As a BDC Representative, you'll be the first point of contact for customers shopping online, responding to internet leads, setting appointments, and helping connect customers with our award-winning sales team. If you thrive in a fast-paced environment, enjoy building relationships, and love helping people, this is an opportunity to build a rewarding career with one of the most successful Honda dealerships in Texas. The BDC Representative will report the Sales Variable Manager and is an onsite store position.
nWhat You'll Do
nnnRespond to internet leads quickly through phone, text, email, and online platforms
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nnSchedule showroom appointments for prospective customers
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nnPartner closely with Sales Representatives and Managers to drive customer engagement
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nnFollow up with customers throughout the buying process
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nnMaintain accurate customer information and activity within CRM systems
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nnProvide outstanding customer service while creating a positive first impression
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nnSupport dealership sales goals through and lead management
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nnHelp convert online shoppers into lifelong customers
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n nWhat You'll Bring
nnn1+ year of customer service, administrative, BDC, call center, retail, hospitality, or sales experience
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nn2+ years of experience customer-facing environment
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nnValid Drivers License
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n nWhy Join Our Team?
nnnJoin one of the largest and busiest Honda dealerships in Texas
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nnHigh volume of incoming internet leads and customer opportunities
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nnTeam-oriented culture focused on growth and success
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nnPaid training and ongoing professional development
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nnAdvancement opportunities within Lithia & Driveway, one of the largest automotive retailers in North America
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nnWork alongside experienced automotive professionals who want to help you succeed
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n nTotal Rewards
nWe offer a comprehensive benefits package designed to support you and your family, including:
nnnCompetitive pay
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nnMedical, Dental and Vision Plans
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nnPaid Holidays & PTO
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nnShort and Long-Term Disability
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nnPaid Life Insurance
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nn401(k) Retirement Plan
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nnEmployee Stock Purchase Plan
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nnLithia Learning Center
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nnVehicle Purchase Discounts
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nnWellness Programs
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n nAdditional information about our Total Rewards benefits can be reviewed on our careers site at
nAbout Us
nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
nReasonable accommodations may be made to enable individuals to perform the essential functions.
nAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
nLithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
Worksite address
grapevine, TX, 76099, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.