About this opportunity
Lithia & Driveway lists this BDC Administrator opportunity in wappingers falls, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
DCH Wappingers Falls Toyota, Wappingers Falls, NY 12590
nFull time
nR
nDealership:L0711 DCH Wappingers Falls Toyota
nWappingers Falls Toyota
nNow Hiring BDC Administrators!
nBring your customer expertise, positivity, and technology skills to a team that values your contributions. Apply today and help build our success forward!
nWe are committed to Growing our Company and Growing our People!
nWe are one of over 300 Lithia & Driveway dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia & Driveway family, a Fortune 200 company. We are growing fast! And with growth comes opportunity!
nYou will report to the BDC Manager.
nThis is an on-site position in Wappingers Falls, NY.
nWhat You'll Do
nThe Business Development Center (BDC) Administrator develops, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
nnnYou will lead customer relations process management at assigned store(s) by observing, installing, and training approved customer relations processes, to assure our customer's perspective comes first.
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nnDevelop accountable, continuous improvement plans for assigned store(s), by observations and conducting meetings with the GSM/LSMS Coordinator, this will keep all team members thinking about our customers.
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nnGather accurate customer information to create a database for follow-up and retention
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nnBuild knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
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nnUse your skills within our internet department to increase appointments, sales, and customer retention.
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nnUse phone skills to follow up with customers about their experience, resolve any issues or concerns that they may have encountered and send any major issues to the LSMS Coordinator or General Manager for further review.
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nnUse phone skills to set solid appointments with daily customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, conquests, other generic leads and service and parts customers.
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nnOther tasks as assigned.
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n nWhat You'll Bring
nnn1+ years experience with sales or Telemarketing preferable.
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nnExperience in the following fields: phone sales, business development, customer service, preferable.
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nnDemonstrate professional attitude with all potential clients/customers.
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nnFirst-class verbal and written skills.
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nnYou will organize and motivate yourself.
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nnWork as part of a team or on individually assigned tasks.
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nnYou're able to manage priorities and deadlines in a dynamic, high-volume environment.
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nnAble to type.
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n nBenefits:
nnnCompetitive pay
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nnMedical, Dental and Vision Plans
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nnPaid Holidays & PTO
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nnShort and Long-Term Disability
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nnPaid Life Insurance
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nn401(k) Retirement Plan
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nnEmployee Stock Purchase Plan
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nnLithia Learning Center
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nnVehicle Purchase Discounts
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nnWellness Programs
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n nEst. Annual Compensation ranges from $45,000.00-$80,000.00
nActual pay offered may vary depending on experience, job-related knowledge/bonus/commission, location, etc.
nInformation about LITHIA's comprehensive benefits can be reviewed on our careers site at
nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
nAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
nLithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
Worksite address
wappingers falls, NY, 12590, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.