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Job description
Description: BDC Representative
At Competition Automotive Group , we believe our associates are our greatest asset. We are currently seeking BDC Representatives to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business!
What We Offer:
* Medical and Dental
* 401(k)
* Paid time off and vacation
* Growth opportunities
* A great team environment and atmosphere
* Competitive base salary with monthly commissions
Responsibilities:
* Heavy inbound and outbound client inquiries from web leads, phone & email
* Short-term & long-term follow-up with clients in the customer relationship management system drive
* Speak with customers in a professional, well-spoken manner and be able to problem-solve
* Direct customer calls/questions/ concerns appropriately to the right party, including those available online.
* Log all activity in our CRM
Requirements:
* At least 1 year of experience in customer service
* Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc.
* Must have strong customer service skills, phone & email etiquette
SCHEDULE : 5-day work week, which may include Saturdays or Sundays; 8-hour shifts may vary, starting with either opening or closing shifts.
Compensation details: 18-20 Hourly Wage
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Who can apply
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