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Lithia & Driveway

BDC Representative

troy, MI

Check who can apply and the requirements below before continuing.

About this opportunity

Lithia & Driveway lists this BDC Representative opportunity in troy, Michigan. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Suburban Volvo Cars, Troy, MI 48084

nFull time

nR

nDealership:L0432 Suburban Volvo Cars

nSuburban Volvo Cars

nNOW HIRING BDC Representatives!

nIf you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.

nWe’re looking for performance-minded individuals that will help us continue to drive success – apply today to join the nation's largest automotive retailer!

nWhat You'll Bring:

nnnExperienced call center and BDC representatives

n

nnCustomer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required

n

nnAbility to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers

n

nnConfident and professional phone presence

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nnProficiency in basic computer systems and CRM tools

n

n nWhat You'll Do:

nnnGather accurate customer information to create a database for continual follow-up and retention

n

nnBuild and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.

n

nnUtilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.

n

nnSchedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

n

n nWe offer a comprehensive benefits package designed to support you and your family, including:

nnnCompetitive pay

n

nnMedical, Dental and Vision Plans

n

nnPaid Holidays & PTO

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nnShort and Long-Term Disability

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nnPaid Life Insurance

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nn401(k) Retirement Plan

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nnEmployee Stock Purchase Plan

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nnLithia Learning Center

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nnVehicle Purchase Discounts

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nnWellness Programs

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n nAdditional information about our Total Rewards benefits can be reviewed on our careers site at

nAbout Us

nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

nReasonable accommodations may be made to enable individuals to perform the essential functions.

nAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

nLithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Worksite address

troy, MI, 48083, US

Who can apply

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