About this opportunity
Vadenchevroletpooler lists this BDC Service Representative / Business Development opportunity in springfield, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
BDC Service Representative / Business Development
$17 - $20 per hour plus bonuses + Great Benefits!
Experience Preferred but Not Required! Paid Training available
Job Intro
Join Isringhausen Imports as a BDC Service Representative —Where Excellence Drives OpportunityIsringhausen Imports of Illinois, a premier dealership representing BMW, Mercedes-Benz, Porsche, and Volvo, is seeking a BDC Service Representative to join our award-winning team in Springfield. If you’re passionate about customer service, thrive in a fast-paced environment, and want to be part of a dealership that’s consistently recognized for excellence, we’d love to meet you.If you’re ready to represent some of the world’s finest automotive brands and deliver exceptional service every day, apply now and become part of the Isringhausen legacy.Schedule: Full-time, Monday – Friday: 7:30am - 5:30pmWhy Isringhausen?At Isringhausen, excellence isn’t just a goal — it’s our standard. We’ve been named Best Auto Dealer (New and Used) for three consecutive years, and our team members are recognized for their integrity, professionalism, and customer care. Our philosophy is deeply rooted in the values of attention, honesty, and respect, which we extend to every individual who steps into our world - be it a customer or an employee. We are a family-owned and operated dealership.
Job Description
Handle inbound service appointment calls and online requests with professionalism and efficiencyProactively reach out to customers for service reminders, follow-ups, and satisfaction surveysCoordinate appointment scheduling using our service portal and CRM tools and more.
$17 - $20 per hour based on experience plus bonuses
Medical & Dental Health Plan
401(k) Plan
A supportive, high-performance culture and friendly, team Atmosphere
State-of-the-Art Facility and Technology
Paid Vacation
No Sundays!
Opportunities for growth and advancement
Community engagement through events like our Charity Coat & Boot Drive
A commitment to quality across every department — from Motorsports to Service
You won't find a better place to call home!
Responsibilities
Handle inbound service appointment calls and online requests with professionalism and efficiency
Proactively reach out to customers for service reminders, follow-ups, and satisfaction surveys
Coordinate appointment scheduling using our service portal and CRM tools
Maintain accurate customer records and service histories
Collaborate with service advisors and technicians to ensure seamless customer experiences
Support dealership promotions, including seasonal service campaigns and community events
Gather data for outgoing calls
Candidates must be reliable and must report to work promptly when scheduled.
Other duties may be assigned
Requirements
We are seeking a friendly, upbeat person who enjoys talking on the phone and answering our customers' questions
Exceptional customer service and communication skills
Previous experience in a BDC, call center, or dealership service role preferred
Strong organizational skills
The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
Professional personal appearance
Comfortable with CRM systems, scheduling software, and multi-line phone systems
Customer-first mindset with a focus on quality and responsivenessAbility to multitask and adapt in a dynamic team environment
Please upload your resume, Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
Questions
Walk-in Applicants are Welcome!
Terms
We are an Equal Opportunity Employer.All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
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Worksite address
springfield, IL, 62777, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.