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Job description
Become a Luxury Brand Evaluator in Mill Valley, CA - Apply Now
Join to apply for the Become a Luxury Brand Evaluator in Mill Valley, CA - Apply Now role at CXG
Overview
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role
As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback to help brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Responsibilities
Choose your assignments - align missions with your preferences and profile
Visit luxury stores or evaluate online - engage with sales associates in stores or online from home
Observe ambiance, service quality, and overall customer experience
Provide honest feedback using our platform through questionnaires
Our Luxury Partners
Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare: Guerlain, Sephora, L\'Oréal, Givenchy
Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
Perks of the Role
Collaborate with iconic brands across industries
Flexible assignments tailored to your interests
Compensation for your time and input, with the potential for reimbursement on purchases
User-friendly platform for managing missions and feedback
What you will be doing
Visit stores or evaluate online and engage with staff
Observe and report on ambiance, service quality, and customer experience
Provide honest feedback through questionnaires
How to Join the CXG Community
Register: sign up at live.cxg.com and confirm your email
Complete your profile to 100% and get verified
Get certified: pass the General Certification to access missions
Apply for missions: explore assignments with brands that excite you
Start evaluating: begin making a difference in the luxury market
Compensation
Non-Purchase Evaluations: Earn a fee based on mission complexity
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we\'re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. You can manage missions, certifications, and feedback on the platform.
Requirements
Must be 18 years or older
Current customer of premium and luxury brands
Not currently under contract with any retail brands, to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience required; we value honest feedback from genuine customers
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.