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Heritage Health Network

Behavioral Health Care Manager - Licensed

riverside, CA

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Job description

Job Description

Behavioral Health Care Manager (ECM) - Licensed (Hybrid)

Heritage Health Network (HHN)

Join Heritage Health Network as a licensed Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.

This hybrid role includes 2-3 days in the field and 2-3 days in the office, allowing for flexibility while maintaining meaningful, in-person member engagement.

What You'll Do

Serve as the primary point of contact for members with behavioral health and psychosocial needs

Conduct comprehensive assessments and develop person-centered care plans

Coordinate care across behavioral health providers, medical teams, and community resources

Conduct in-person home and community visits

Support transitions of care and post-discharge follow-up

Provide education, coaching, and trauma-informed support

Maintain accurate documentation and meet program requirements

Requirements Education: Master's degree in Social Work or Psychology required

Licensure: Active Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor required

Experience: 1+ years in care management, behavioral health, or related setting (Medi-Cal/ECM preferred)

Bilingual English/Spanish preferred

Strong communication and care coordination skills

Knowledge of behavioral health, SDOH, and community resources

Comfortable with field work and home visits

Valid driver's license, insurance, and reliable vehicle

Benefits Medical, dental, and vision insurance

Paid time off + paid holidays

Performance bonuses based on measurable role-specific goals

Hybrid work flexibility

Growth and professional development opportunities

Meaningful work supporting vulnerable Medi-Cal populations

About Heritage Health Network

Heritage Health Network (HHN) is dedicated to providing Enhanced Care Management (ECM) services to the most vulnerable populations in Los Angeles, Riverside, and San Bernardino counties. We focus on delivering person-centered, community-based care management to high-need Medi-Cal members, breaking down traditional healthcare barriers, and ensuring comprehensive, culturally relevant care.

Worksite address

riverside, CA, 92504, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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