Behavioral Health Case Manager I/II

Job description

Salary: See Position Description

Location : Woodland, CA

Job Type: Regular / Full Time

Job Number:

Department: Health and Human Services Agency

Division: Child, Youth and Family

Opening Date: 09/25/2026

Closing Date: 10/12/ :00 AM Pacific

Bargaining Unit: G

DESCRIPTION

County of Yolo Health and Human Services Agency (HHSA) is seeking to fill multiple positions in the class of Behavioral Health Case Manager. Qualified applicants may be assigned to one of the programs listed below and they will also be added to an eligible list to be considered for additional opportunities as they arise.

The Behavioral Health Case Manager positions nested in the Behavioral Health and Veterans Services branch under the Behavioral Health Homeless and Housing Unit. These positions will specifically be homeless outreach staff, and our target population are unhoused/at risk of homelessness individuals that are medically fragile, including individuals with severe behavioral health needs. The Behavioral Health Case Manager or Homeless Outreach Staff will support individuals in accessing medical, behavioral health services and social support services. Homeless Outreach staff will enroll, serve, and link individuals to Enhanced Care Management (ECM) and Community Supports. They will be responsible for developing relationships and collaborating with the local homeless Continuum of Care (HPAC), Non-Profits, Housing Providers, CalTrans, Cities, Law Enforcement, Hospitals and internal HHSA departments. These positions do not offer telecommuting options. Task will include but will not be limited to:

Encampment In-reach

Homeless Outreach

Rural Community Homeless Outreach

Enhanced Care Management (ECM) Case Management-Intensive Medical Case Management

Transition of Care Services

CoC Case Conferencing

Providing Housing Navigation and Housing Sustaining Services under Community Supports

Partnership ECM referral outreach

Community Outreach and Service Linkage

Additional vacancies will be stationed at Permanent Supportive Housing. The incumbents will provide complex case management tasks for adult Full Services Partnership (FSP) clients. FSP services include the highest intensity services provided on an outpatient basis to individuals with the most severe and persistent mental illness and/or co-occurring conditions. These positions do not offer telecommuting options.

Key responsibilities include: Providing rehabilitation treatment services to individuals or groups by providing significant support to assist consumers in improving, maintaining or restoring functional skills, daily living skills, etc;

Performing crisis intervention, by providing services such as plan development, collateral, and therapeutic interventions to assist consumers who exhibit acute psychiatric symptoms, providing immediate therapeutic response to alleviate problems. Services are provided in accordance with professional standards, state regulations, and department protocol;

Performing plan development, including updating, revising, or renewing client plan annually or as appropriate based on client's changing needs;

Participating in treatment team, staff and professional meetings, and case conferences to develop and approve consumer plans and to monitor consumer's progress;

Performing or assisting in case management functions by visiting and gathering information with consumers and their families, in order to determine and/or recommend what services are needed, and providing services or assistance and/or make appropriate referrals;

Writing chart notes in accordance with professional standards, state regulations and department protocol, and ensures proper filing; preparing progress notes, charts and closing/transfer summaries for consumers to assist in psychiatric and psychological evaluations and treatment;

Assisting consumers in finding board and care placements or other housing, and obtaining financial resources by providing support and referral services;

Facilitating various groups including developing and maintaining operating procedures and schedules, documenting involvement of group members, resolving problems, planning special events, and ordering related supplies;

Maintaining and providing a safe environment for consumers and staff by adhering to department procedures and professional standards;

Providing training and mentoring to staff in accordance with established policies and procedures and in alignment with professional qualifications; AND

Performing related duties as assigned.

Behavioral Health Case Manager I:

$26.46-$32.16/hourly

$4,586-$5,574/monthly

$55,036-$66,892/annually

Behavioral Health Case Manager II:

$30.41-$36.96/hourly

$5,271-$6,406/monthly

$63,252-$76,876/annually

The level of hire will be based on qualifications and determined at the time of offer.

Definition

Under supervision, performs paraprofessional tasks related to the treatment of consumers with behavioral illness, emotional disturbance, and/or substance use disorders related to the behavioral health illness or emotional disturbance; provides liaison between professional staff, consumers and community agencies; and provides referral, advocacy, and support services.

Distinguishing Characteristics

The Behavioral Health Case Manager I/II is a single class with two salary levels, and positions in this class are flexibly staffed. Incumbents provide case management services related to the consumer's behavioral health service needs, including but not limited to linkage, referral, advocacy, monitoring signs and symptoms of behavioral health stability as directed by a licensed/waivered clinician, licensed medical staff, clinical manager, etc.

The Behavioral Health Case Manager I is the entry level in this class series. Under close supervision, incumbents are given detailed instructions in the performance of routine tasks that are more structured and repetitive than those assigned at Level II. As requisite skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments. Incumbents may advance to the higher level after demonstrating the ability to perform the full journey level duties of the class, which generally requires twelve months of experience at Level I.

The Behavioral Health Case Manager II is the journey level in this class series. This is the targeted competency and performance level of all Behavioral Health Case Managers. Working under general supervision, incumbents are expected to be proficient in performing a variety of responsible and difficult assignments. This class is distinguished from the next higher classification in the job series, Behavioral Health Case Manager III, in that the latter class is the advanced journey and lead level classification requiring the incumbents to possess a Mental Health Rehabilitation Specialist (MHRS) or Certified Alcohol Drug Counselor II (CADC-II) designation.

ESSENTIAL FUNCTIONS

Duties may include, but are not limited to, the following: Conducts program orientations in group settings or individually with consumers; conducts group meetings, trainings and/or therapy sessions.

Helps coordinate and facilitate linkage to appropriate substance use and behavioral health programs and services; advises consumers of their rights, responsibilities and eligibility for program participation; explains rules, regulations and policies to consumers and the general public.

Writes case notes and prepares other appropriate documentation in both written and electronic formats including the AVATAR program; updates consumer treatment plans; prepares, maintains and provides program-related written information, statistics, and tracking spreadsheets and reports.

Participates in multidisciplinary team meetings; discusses consumer observations and consumer progress with professional staff as input to treatment review.

Conducts in person interviews with consumers to complete intake packets information which includes consumer's social, medical, psychological, substance use, legal, financial and personal history; Discusses services available to consumer including supportive services.

Makes referrals to and/or assists consumers in obtaining supportive services including services to meet basic needs such as safety, food, shelter, clothing, medical care, etc.

Monitors consumer compliance with treatment plan; sets up and maintains controls to ensure timely actions and quality case management.

Observes attitudes and behaviors to help consumer identify consistencies and confront inconsistencies, identifies and addresses barriers that may prevent consumer from obtaining/maintaining recovery and/or self-sufficiency; counsels consumers to encourage their responsibility in achieving realistic long-term sobriety and/or behavioral health goals.

Teaches consumers life skills by assisting with banking, grocery shopping, household budgeting, hygiene, etc.; coordinates, facilitates and participates in group outings for the purposes of community integration and education.

Attends court proceedings with consumers or to testify if subpoenaed.

Visits consumers in home or other location as necessary; transports consumers when necessary; calls consumers with appointment and/or medication reminders.

Provides conflict resolution in emergency/stressful situations requiring immediate attention.

Performs outreach and community engagement functions such as promoting and providing special presentations to outside agencies, schools, and community groups and acting as a liaison with local community and law enforcement agencies.

Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Behavioral Health Case Manager I:

Education: Graduation from high school or possession of a valid G.E.D. certificate; AND

Experience: One (1) year of full-time, paid or volunteer work experience in a behavioral health treatment setting requiring extensive public contact.

Behavioral Health Case Manager II:

Education: Graduation from high school or possession of a valid G.E.D. certificate; ANDExperience: Two (2) years of full-time, paid or volunteer work experience in a behavioral health treatment setting requiring extensive public contact, including at least one (1) year of experience comparable to the class of Behavioral Health Case Manager I in the County of Yolo.

Note: Proof of registration of certification as an Alcohol & Drug Counselor, pursuant to 9 CCR § 13000 et al is required by positions within this class performing substance use duties, in addition to the education and experience requirements.

License

Positions in this classification require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.

Knowledge of: Principles and techniques of interviewing and report writing

The problems, needs, attitudes, and behavior patterns of persons with substance use disorders, emotional disturbances and/or mental illness

Basic psychology, personality and/or substance use disorders theory

Basic individual and group counseling skills

Community organizations and the use of public and private community resources

Behavioral health treatment plans and case management techniques

Conflict resolution and mediation techniques

General record keeping techniques

Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications

Ability to: Develop and maintain cooperative, effective working relationships with others

Communicate clearly and concisely, both verbally and in writing

Relate with and respond appropriately to people with substance use disorders, emotional disturbances, mental illness, and/or those that are hostile or abusive

Engage consumers in the problem solving process

Apply, interpret and explain complex laws and regulations to consumers and the public

Provide culturally competent services

Recognize signs and symptoms of substance use disorders, emotional disturbances and/or mental illness

Use sound judgment to ensure personal safety and the safety of others

Effectively manage a diverse caseload, including organizing and maintaining appropriate case records

Work independently and effectively prioritize work

Assess a situation and/or problem in order to identify alternative solutions and determine an effective course of action

RETIREMENT

Were you hired into a CalPERS or other public agency reciprocal system for the first time on or before January 1, 2013? If so, you most likely have "Classic" member status. Classic members of CalPERS (or CalPERS reciprocal) agencies who come to work for Yolo County will remain Classic members! "Classic" member CalPERS retirement formulas are:

Misc: 2.5% at 55

Safety: 3.0% at 55

Deputy Sheriff Safety: 3.0% at 50

"New" member CalPERS retirement formulas (for employees hired into a CalPERS agency for the first time after January 1, 2013) are:

Misc: 2% @ 62

Safety: 2.7% @ 57

BENEFITS

The County of Yolo offers a generous benefits package including: Health, Dental, and Vision Insurance

CalPERS Retirement

Deferred Compensation Plans

Flexible Spending Accounts

Employee Assistance Program

Vacation, Sick, and Administrative Leave

Holidays & Floating Holidays

Disability Plans

Social Security & Medicare

Benefits for County positions are specific to the bargaining unit of the position. Review the job opportunity information to find the bargaining unit code or search the which identifies the bargaining unit for each County classification.

Once you've identified the bargaining unit, you can look up the MOU and benefits for a particular position by going to our Benefits by Bargaining Unit summary on the webpage.

01

What does it mean to you to be successful as a Case Manager?

02

Describe your education, experience and training as it relates to the Behavioral Health Case Manager position.

03

How many years of experience in a behavioral health treatment center requiring extensive public contact do you have? Less than 1 year

1-3 years

3-5 years

5-10 years

More than 10 years

04

Is your experience in a behavioral health treatment setting paid or unpaid? Paid

Unpaid

05

If your experience is unpaid, please list the number of years and the name of the organization where you volunteered.

Required Question

Worksite address

woodland, CA, 95776, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.