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Job description
Behavioral Health Medical AssistantTitle: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), National Certified Medical Assistant (NCMA)Reports To: Nurse ManagerDirect Reports: NoneClassification/Category: Clinical SupportWork Status: On-Site OnlyStipend(s): NoneStatus: Non-ExemptSummary of PositionCertified Medical Assistants are important members of the Roanoke Chowan Community Health Center (RCCHC) Care Teams. Medical Assistants are responsible for delivering excellent, high-touch, primary care, and coordinating a patient centered care experience. The Medical Assistant role requires high levels of flexibility, energy, attention to detail, and problem-solving. Medical Assistants will work closely and collaboratively with their teammates to greet and room RCCHC patients. S/he will be expected to assist in assessing patient's health conditions, including performing routine diagnostic testing during appointments. The Certified Medical Assistant must be able to maintain a positive working relationship with all levels of RCCHC personnel and patients.RCCHC Mission, Vision and ValuesMission: Great care for every one every day.Vision: Striving to be the primary healthcare provider, dedicated to and supported by the people we serve.Values: Respectful, Compassionate, Caring, Honest, CommittedPopulation ServedRoanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents within our service area and surrounding counties, regardless of their ability to pay.Minimum Qualifications1+ years in Medical Assistant roleExcellent organizational, leadership, verbal and written communication skillsMust be able to effectively handle multiple tasks and priorities in order to meet deadlinesEducation :High school diploma/GED requiredExperience :Experience in primary care providing care for all patient populations preferredCertification(s)/Licensure :Medical Assistant credential, certification or registration requiredBLS certification requiredKnowledge:Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC's) in regard to the Federal 330 Public Health Service ActKnowledge of thorough understanding of the 340B programKnowledge of computer systems and applications.Skills:Skill in exercising a high degree of initiative, judgment, and discretion.Skill in analyzing situations accurately and taking effective action.Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.Skill in identifying and resolving problems.Abilities:Ability to plan, organize, and integrate priorities and deadlines.Ability to identify, analyze, and interpret complex data and, resolve operational problems.Ability to evaluate and make recommendations for continuous quality improvement.Ability to evaluate and make recommendations for continuous risk assessment.Ability to anticipate and react calmly in emergency situations.Ability to communicate clearly and effectively orally and in writing.Ability to competently use Microsoft OfficeEssential FunctionsElectronic health record proficiencyAdministration of medication by injectionPhlebotomy competencyVerifies patient information by interviewing patient, recording medical history, and confirming purpose of visitPrepares patient for examination by performing preliminary physician test; taking blood pressure, weight, and temperature; and reporting patient history summaryDemonstrates problem-solving skills, accountability, and a flexible, positive attitude.Accurately execute technical procedure when ordered such as EKG's, drawing blood, obtaining and preparing laboratory specimensMaintain proper storage and handling of equipment, supplies, and medicationsMaintain a clean and orderly clinical working atmosphere; adequately prepare exam rooms and properly equip laboratoryWork with patients and family in giving accurate, understandable instructions in diet, special care procedures, medication, patient educationParticipate as an active member of the RCCHC teamMaintain compliance with workflows, policies and procedures as well as other activities to support Patient Centered Medical Home (PCMH) model of care and accreditationPerforms other related duties as required and assigned.
Worksite address
ahoskie, NC, 27910, US
Who can apply
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