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Job description
We are hiring for: Behavioral Health Urgent Care Night Shift Team Leader Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The BHUC Team Leader is responsible for overseeing shift operations, ensuring timely access to behavioral health crisis services and maintaining high standards of care. This combined role leads and supervises multidisciplinary staff, manages patient flow, and supports crisis stabilization efforts, including direct care delivery, assessments, crisis intervention, and therapeutic support. The Team Leader facilitates communication with external providers and internal departments, monitors clinical documentation for compliance with regulatory standards, and ensures adherence to safety protocols. They oversee patient intake, triage, care coordination, discharge coordination to appropriate levels of care, and shift handoffs to maintain continuity of care.
Responsibilities
Supervision of an interdisciplinary team of professionals providing services in the community
Providing evidence-based individual therapy in a variety of settings
Facilitating relationships and serving as a link between the treatment team, the individual, natural supports, guardians, local agencies and the community
Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the individual’s daily living and personal development
Supporting the team in providing the individual the development of various skill-building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
Overseeing and participating in a first responder on-call system available to individuals served by the team and/or their natural support network
Requirements
Graduate degree in Counseling, Social Work, Psychology, or a related field
Valid licensure to provide mental/behavioral healthcare in the state of North Carolina or Associate license that will be fully licensed within 30 months
Licenses include LCMHC, LCSW, LMFT (or relevant associate level license)
Minimum 1 year experience working with individuals with behavioral health issues
Employee supervisory experience strongly preferred
Valid driver’s license, auto insurance.
Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.
Benefits
Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities
*contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement
RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at
RHA Health Services – Where Compassion Meets Career.
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Worksite address
burlington, NC, 27215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.