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Job description
Customer Service Representative (CSR)
Bellows Plumbing, Heating, Cooling & Electrical is looking for a highly motivated, enthusiastic Customer Service Representative (CSR). The ideal candidate will possess excellent communication skills and provide outstanding service to our customers. We are open to several shift opportunities: Shifts shall include Saturday, Sunday and Monday or a Friday. Will consider full time or part time.
Duties
Respond to customer inquiries via phone and email
Provide information about products and services
Assist customers with scheduling repairs/services
Collects and data enters information accurately and efficiently
Qualifications
High School Diploma or equivalent
Excellent written and verbal communication skills
Prior customer service or call center experience
What You’ll Love About Bellows
A family-owned business with 40+ years of history serving our community with pride and integrity.
A culture rooted in respect, growth, and teamwork , where your voice matters.
Generous PTO program and excellent benefits for full-time employees.
A supportive environment that encourages continuous learning and professional development.
Leaders who care about your success and celebrate wins together .
A team that truly treats each other like family.
What We’ll Love About Working With You
You’re passionate about delivering exceptional customer service and creating memorable experiences.
You bring a positive, solution-oriented attitude to every call, every day.
You’re a great listener, clear communicator, and natural relationship builder.
You thrive in a fast-paced, team-oriented environment , but also shine independently.
You’re detail-oriented, organized, and always looking for ways to improve.
You share our belief that every customer, every call, and every teammate matters .
Bellows Plumbing, Heating, Cooling & Electrical is an opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
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Worksite address
santa cruz, CA, 95061, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.