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REEDS Jewelers

Bench Jeweler - REEDS Jewelers, Fenton

cary, NC

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Job description

Bench Jeweler Opportunity At Reeds JewelersA New Landmark Store. A Timeless Career Opportunity.At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC —a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets.Fenton is a mixed-use development designed to elevate the retail experience—bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community.The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024–2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth.As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing.We are seeking a skilled Bench Jeweler to join our team at Fenton. This is a unique opportunity to be part of a high-end, luxury retail environment and bring your craftsmanship to life by creating, restoring, and repairing meaningful pieces for our valued clientele.Key ResponsibilitiesJewelry Repair & RestorationPerform a wide range of repairs including ring sizing, soldering, prong repair, chain repair, and laser weldingExecute stone setting and tightening using all major techniques for various shapes and sizesConduct refurbishment and restoration work while maintaining the original integrity and craftsmanship of each pieceCreate custom jewelry and participate in hand fabrication and original design work, based on experienceWatch Services & Client CollaborationProvide basic watch services such as battery replacements and strap adjustmentsPartner with sales associates and clients to set clear expectations around repair timelines and scopeAnswer client questions with professionalism, supporting a luxury experience from start to finishWorkshop Organization & Quality ControlReview and prioritize incoming repair envelopes, verifying merchandise against job descriptionsMaintain a clean, organized, and efficient workbenchConsistently ensure high standards of craftsmanship and attention to detail in every piece handledThis team member must embody REEDS' core values:Integrity – We live ethically and honestly in every moment and interaction.Performance Excellence – We pursue success relentlessly and learn from every experience.Stewardship – We honor the trust placed in us by our associates, clients, and communities.Professionalism – We attract and grow exceptional talent through development and self-leadership.Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.Team Orientation – We thrive through collaboration, shared goals, and mutual respect.Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.

Worksite address

cary, NC, 27511, US

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