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Patriot Growth Insurance Services, LLC

Benefits Account Manager

williamsville, NY

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About this opportunity

Patriot Growth Insurance Services, LLC lists this Benefits Account Manager opportunity in williamsville, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Employee Benefits Account Manager

Patriot Growth Insurance Services

|

Hybrid

|

Williamsville, NY

|

Full-Time

As an Employee Benefits Account Manager, youll serve as a trusted advisor to clients, helping them navigate the complexities of employee benefits programs while delivering a high level of service and strategic support. This role is ideal for someone who thrives on building lasting client relationships, managing large-group benefit programs, and creating positive outcomes for employers and their employees.

Youll partner closely with producers, consultants, carriers, and internal teams to support the ongoing success of large employee benefit accounts. From renewals and implementations to compliance support and employee communications, youll play a key role in ensuring clients receive thoughtful guidance and exceptional service throughout the year.

Manage large-group employee benefit accounts, serving as the primary contact for day-to-day service needs and strategic account support.

Coordinate annual renewals by preparing proposals, conducting renewal analysis, negotiating with carriers, and overseeing implementation activities.

Support enrollment, eligibility, billing, claims, and carrier-related issues to ensure a seamless client experience.

Prepare client-facing presentations, claim reports, and benefit program recommendations that help clients make informed decisions.

Drive client retention efforts while identifying opportunities to expand existing account relationships and enhance benefit offerings.

Maintain accurate records and documentation within agency management systems to support efficient account administration.

Support open enrollment meetings and employee communication initiatives that promote understanding and engagement with benefit programs.

Client-focused and committed to delivering responsive, high-quality service.

An organized professional who can manage multiple priorities while maintaining attention to detail.

Comfortable analyzing data, interpreting benefit information, and presenting recommendations clearly.

5+ years of employee benefits account management experience supporting large-group clients with 100+ employees.

~ Strong knowledge of employee benefit plans, renewals, implementations, eligibility administration, billing, claims management, and carrier relations.

~ Proficiency with Microsoft Office Suite and related business software applications.

~ Strong organizational and project management skills with the ability to manage deadlines and competing priorities.

~ Experience supporting ERISA, ACA, COBRA, and HIPAA-related administrative processes.

Experience preparing claims reports, utilization reviews, and renewal analysis for large-group clients.

Familiarity with agency management systems and benefits administration platforms.

they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Multiple medical plan options, with preventive care covered at 100%

Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions

Employer-paid short-term and long-term disability coverage

Competitive 401(k) company match to help you build your financial future

Comprehensive dental and vision coverage

Employee Assistance Program with confidential mental health, legal, financial, and work-life support

At Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. Were invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who youre building a life with matters to us as much as the work you do.

With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at

There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles

may

also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; personalized time off and company paid holidays.

Who can apply

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