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Benefits Concierge Specialist

kansas city, MO

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Job description

Career Opportunities with NorthPoint Development LLC

Current job opportunities are posted here as they become available.

*This is an in-person role in Kansas City

Curious about a career with NorthPoint ?

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Benefits Concierge Specialist to join our Human Resources team in Kansas City! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.

How We Put You First:

At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

A selection of comprehensive medical, dental, and vision plans

401k with 100% match up to 6%, immediately vested upon enrollment

Scholarships and paid professional development

Robust Reimbursement Programs: Childcare, Tuition, Wellness Spending Account, Cellphone

Onsite gym

Mental Health Reimbursement

$2,000 annual HRA and HSA contribution

Free catered lunches every day + fully stocked kitchen

Flexible Spending Account

Living Generously program with 100% charitable contribution match

What You'll Do

Serve as the go-to resource for employee benefits questions, providing high-touch, 1:1 concierge guidance across medical, dental, vision, FSA/HSA, life, disability, retirement, and voluntary benefits

Help employees navigate the tough stuff — claims issues, provider searches, prior authorizations, appeals, and coordination of benefits

Own benefits communications, including new hire onboarding, open enrollment campaigns, life event guidance, and ongoing education

Partner with carriers and vendors to resolve escalated employee issues

Support open enrollment planning, meetings, and post-enrollment follow-up

Reconcile and process monthly benefits invoices across carriers and vendors

Audit enrollment data, payroll deductions, and carrier eligibility files for accuracy

Manage life event changes, new hire enrollments, and terminations in HRIS and carrier portals

Maintain benefits records, documentation, and a compliance calendar

Ensure timely distribution of required notices and plan documents (SPDs, SBCs, SMMs, HIPAA, COBRA, WRAP, Medicare Part D, SAR)

Support annual compliance activities including ACA (1094/1095) reporting, PCORI, and CMS filings

Partner with our brokerage on the Form 5500 filing, providing data and documentation as needed

Support COBRA administration and coordinate with third-party administrators

Stay current on federal and state regulatory changes affecting group health and welfare plans

Who You Are

A warm, empathetic people person who's just as comfortable heads-down in a spreadsheet as across the table from a teammate

5+ years of experience in employee benefits, benefits administration, HR, or a related field (HR, insurance/brokerage, or healthcare/medical backgrounds all welcome)

Working knowledge of group health and welfare plans and applicable regulations (ERISA, ACA, HIPAA, COBRA, FMLA, Section 125)

Experienced with benefits billing reconciliation and vendor management

Skilled at translating complex benefits concepts into plain language employees can actually use

Detail-oriented and comfortable juggling multiple deadlines

Proficient in HRIS platforms and Microsoft Office

Discreet with confidential and sensitive employee information

Preferred experience:

Familiarity with self-funded medical plans

Prior experience supporting benefits compliance and required notice distribution

A clinical, patient advocacy, or medical claims background

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

All shortlisted applicants will be contacted by email from @email.clrco.com, @hrmdirect.com, @clearcompany.com, or @northpointkc.com - please monitor all of your email folders for messages from those domains!

#J-18808-Ljbffr

Worksite address

kansas city, MO, 64101, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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