About this opportunity
COUNTY OF KENOSHA lists this Bilingual Administrative Assistant Senior - Public Health opportunity in kenosha, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Bilingual Administrative Assistant SeniorKenosha County is seeking a bilingual Administrative Assistant Senior who brings energy, professionalism, and precision to every interaction. In this role, you'll support smooth clinic operations, serve as a reliable point of contact, and provide bilingual support to Spanish-speaking community members. If you bring strong attention to detail and take pride in delivering exceptional service, this is your opportunity to make a meaningful impact.Join our team today and help make a difference! 2026 Hiring Range: $22.26 - $25.29 per hourEssential Duties and ResponsibilitiesPrimarily responsible for providing administrative and reception support for the Public Health ClinicServe as first point of contact for Public Health visitors and clients; greet guests, assess needs, answer general inquiries, and direct individuals to the appropriate program or unitUtilize bilingual fluency to communicate effectively with clients, ensuring accurate information exchangeAnswer questions regarding programs and provide forms, applications, and other relevant informationMonitor lobby activity and maintain a welcoming environmentCollaborate with program managers and staff to support workflows, track requests, and smooth operations across all Public Health teamsContribute to identifying opportunities to streamline administrative processes and improve client flow and service deliveryAnswer community calls, schedule appointments, make follow-up calls, and retrieve messages; respond to emails and web form requestsRegister and check-in all clientsEnter data and create reports in physical case files, spreadsheets, and in the electronic medical records systemAssist clients with enrollment for various state assistance programsCollect service fees in alignment with fee scheduleManage inventory of clinic supplies including ordering, stocking, and expiration auditsMonitor and record vaccine refrigerator and freezer temperatures; promptly notify management of any concerns or equipment issuesCollect and label laboratory specimens including urine collection for drug and alcohol testingAssist with offsite mobile missions in a variety of capacities; infrequent travel may be requiredEnsure adherence and compliance to the policies and procedures of the federal Health Insurance Portability and Accountability Act (HIPAA) regarding protected health informationCompile and prepare a variety of reports and recordsParticipate in divisional orientation, training, and staff development functionsCoordinate with various external organizations and staff and translation serviceParticipate in community outreach activities such as distributing program brochures, retrieving client referrals as delegated by supervisor, and mobile clinicsPerform other duties as required or assignedSuccess FactorsKnowledge of:Commonly performed patient care proceduresBasic marketing and social media usage and implementationGovernmental department/division work and activitiesPolicies and procedures specific to public healthCounty divisions and County resourcesSkill in:Extreme organization and multi-tasking with multiple daily distractionsAccurate and efficient typing for data entry, drafting professional correspondence and reports, and other relevant job responsibilitiesCritical thinking, systems thinking, analytical and problem-solving, as well as sound judgementStrong oral and written communicationMicrosoft Office including Word, Excel, Outlook, Access, TeamsBasic internet and computer usageAbility to:Effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages, gender identities, sexual orientations, and lifestylesEffectively plan, organize, and manage competing priorities and challenges under pressureEngage, establish, and maintain collaborative partnerships with multi-cultural/multi-disciplinary staff, management, community partners, and the publicMaintain confidentiality and serve the public with honesty and integrityOperate with a high degree of flexibility, initiative, attention to detail, and commitmentThrive in a fast-paced, robust organizationRemain professional and courteous at all times, especially in high pressure situationsEffectively work in a team environment that promotes customer satisfaction as well as independently to meet deadlinesWork respectfully in a diverse and inclusive environmentJob Requirements, Education, Training and ExperienceRequired Education and ExperienceHigh school diploma or GED equivalentPrevious administrative work experience with clerical and customer service responsibilitiesBilingual fluency (English and Spanish)Preferred Education and ExperienceAssociate's degreePrevious work experience in a health care or clinic settingCPR certification, or obtain within 90 days of hireOther Job RequirementsReliable transportation for periodic offsite eventsOccasional weekend and evening workAbility to perform other work as required or assigned including but not limited to a 24/7 response during a public health emergencyBenefitsHealth, dental and vision insurance effective first of month following 30 days of employment with the ability to reduce premium contribution through participation in a wellness programFlexible Spending AccountsEmployee Assistance ProgramPaid Time OffVolunteer Paid Time OffTwelve Paid HolidaysRetirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insuranceTuition ReimbursementPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The position may involve light physical demands, such as exerting up to 25 pounds of force occasionally, and up to 10 pounds of force frequentlySelection ProcessApplication Review - QualifyingOral Interview - QualifyingBackground Check - QualifyingDrug Screen - QualifyingIf you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.
Worksite address
kenosha, WI, 53140, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.