About this opportunity
State Collection Service lists this Bilingual Client Service Rep, Call Center - Remote - Military Veterans opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Remote
Health Care Customer Service Representatives
Health Care Customer Service Representative , you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. Veterans and Military Spouses Encouraged to Apply*
Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary
Responds to requests for information by patient/account holders in a professional, thorough, explainable manner
Follows client-specific protocols and policies when carrying out duties
1+ years’ experience working in Call Center of Customer Service function where contact with the public was a part of daily duties
Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred
Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
Bilingual candidates will provide additional support for bilingual calls
The minimum internet speed requirements for remote work are as follows:
Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.
Bilingual Remote:
$18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!
Non Bilingual Remote:
$16.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!
Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
Wellness Programs/Gym Reimbursement
All necessary equipment and technical support provided
State Collection Service is an
All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at .
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states:
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.