About this opportunity
CFS lists this Bilingual Collections & Operations Coordinator opportunity in glen rock, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Bilingual Collections & Operations Coordinator
Looking for an opportunity where you can leverage your customer service, account management, or collections experience while building a long-term career? Join a growing organization where you'll play a key role in client relationships, account administration, and payment resolution efforts.
Why This Opportunity Stands Out:
Competitive starting salary with uncapped monthly commission opportunities
Blend of operations, customer service, account management, and collections responsibilities
Work directly with business owners and decision-makers across a diverse client base
Clear growth path into senior operations and leadership positions
Collaborative team environment with hands-on training and mentorship
Hybrid schedule with one remote day per week after training
Target Compensation:
$55,000 starting base salary plus uncapped monthly commission
Key Responsibilities:
Manage customer accounts, payment activity, and account documentation
Contact clients regarding outstanding balances and payment arrangements
Process payments and resolve account discrepancies
Maintain accurate customer records and account notes
Support operational and administrative functions related to account management
Respond to customer inquiries and build positive business relationships
Coordinate with internal teams to ensure timely account resolution
Track account activity and prepare basic reporting as needed
Qualifications:
Bilingual English/Spanish required
Previous experience in customer service, account coordination, accounts receivable, collections, or related administrative roles
Strong communication and relationship-building skills
Comfortable speaking with customers by phone and email
Detail-oriented with strong organizational skills
Proficiency with Microsoft Office, especially Excel
Ability to multitask and manage competing priorities in a fast-paced environment
Worksite address
glen rock, NJ, 07452, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.