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Job description
Job Description
Overview: This role leads supportive service delivery to 133 formerly homeless residents with verified mental illness at a large-scale affordable housing development. The Director serves as the primary liaison between property management and two contracted social service providers (Breaking Ground and Women In Need), ensuring residents receive consistent, high-quality, trauma-informed support. Key responsibilities include: - Developing a site-specific social service plan for the resident population - Conducting at least two resident engagements per month (including one in-home visit) - Overseeing service provider performance and contractual compliance - Leading crisis response coordination with EMS, mental health, and housing stability partners - Facilitating case conferences and interdisciplinary team meetings - Maintaining case documentation in compliance with privacy regulations
Compensation: $130-145k along with a discretionary bonus.
Exact compensation may vary based on several factors, including skills, experience, and education.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
Bachelor's degree required; Master's (MSW, Psychology, Public Health, or related) preferred - 5+ years working with vulnerable or formerly homeless populations, particularly those with mental illness - Strong background in supportive housing, housing-first practices, and trauma-informed care - Experience managing/coordinating contracted social service providers in a residential setting - Familiarity with NYC housing systems and public agency partnerships (DHS, HPD, HRA) - Bilingual Spanish/English a plus
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.