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Hilton Grand Vacations

Bilingual Guest Reception

san antonio, TX

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About this opportunity

Hilton Grand Vacations lists this Bilingual Guest Reception opportunity in san antonio, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Bilingual Guest ReceptionistThe Bilingual Guest Receptionist is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and advising incoming calls. The Reception Representative will always represent Bluegreen expertly in both appearance and communication with guests and fellow associates.Here's why you'll love it here!Medical, Dental, and Vision insurance from Day OneFinancial Wellness - 401k plan with, Life insurance, Company stock purchase programTeam Member Travel Program - enjoying discounted rates at incredible properties around the globeGenerous Paid Time Off Program and Paid Sick DaysTeam Member Recognition and numerous learning and advancement opportunitiesIndustry-leading training, top notch technology and continuous support.We offer a Daily Pay programand more!ResponsibilitiesResponsibilities:Greeting all guests in a warm and professional manner.Understand and follow all processes as outlined in the Guest Training Manual.Maintain a positive working relationship with the Sales, Marketing, and Admin departments.Distribute and collect Guest Registration Forms assisting guests with any questions they may have.Accurately assign guests to a Sales Representative in order they arrive.Ensure all information is updated in Concierge from the guest registration within a timely fashion.Answer all incoming calls, research customer issues, and advance to a manager/supervisor as needed.QualificationsQualifications:High school diploma or equivalent1 year of general office and customer service experience.Ability to type 45 wpmIntermediate knowledge of MS Office applicationsBe willing to work weekendsBilingual with English and SpanishWhen you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests' vacation dreams to life.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Worksite address

san antonio, TX, 78201, US

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