About this opportunity
LCH lists this Bilingual Patient Support Staff opportunity in kennett square, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Patient Support Staff (Bilingual Spanish-English)Make a difference in your community by helping patients navigate healthcare and access the resources they need. As a Patient Support Staff member, you will serve as a link between patients and their healthcare team, providing interpretation, care coordination, and support throughout the patient experience.What You'll DoProvide bilingual support and medical interpretation for patients and providersCoordinate referrals, follow-up appointments, labs, and specialty servicesHelp patients access transportation, community resources, and assistance programsScreen patients for Social Determinants of Health (SDOH)Document patient interactions in the electronic health record (EHR)Answer phones and provide excellent customer serviceMaintain patient confidentiality and HIPAA complianceQualificationsFluent in English and Spanish (required)High school diploma or GEDStrong communication and customer service skillsFamiliarity with medical terminology preferredAbility to work effectively with diverse patient populationsMust complete Medical Interpreter Training within 90 days of hireWhy Join LCH?At LCH, you'll make a meaningful difference every day by helping patients overcome barriers to care and connect with the services they need to live healthier lives. Join a mission-driven team dedicated to serving our community with compassion, respect, and excellence.
Worksite address
kennett square, PA, 19348, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.