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Job description
Category: Employment - Recruiting - Staffing
Location:
Bilingual Scheduling & Staffing Coordinator (English &
Spanish)
Overview
We are seeking a highly organized, fast-paced coordinator to manage incoming referrals and
match families with the right providers. This is not a data entry role — it requires strong
communication, decision-making, and follow-through to ensure services are scheduled quickly
and efficiently.
Key Responsibilities
Respond to all new referrals within 30 minutes of receipt
Match families with appropriate providers based on language, schedule, and location
Coordinate scheduling between families and providers until services begin
Maintain consistent follow-up and communication with all parties
Track referral status, outcomes, and reasons for lost referrals
Report recurring issues or service gaps to the team
Maintain accurate documentation for reporting and audit readiness
Qualifications
Fluent in English and Spanish (written and verbal)
Strong communication and follow-up skills
Highly organized with the ability to manage multiple tasks at once
Sense of urgency and ability to work in a fast-paced environment
Comfortable using systems to track data and manage workflows
Strong problem-solving skills and ability to make decisions independently
What Success Looks Like
Immediate response to new referrals
Smooth scheduling with minimal delays or rescheduling
Consistent follow-ups without reminders
Clear, accurate tracking and reporting of all referral activity
DetailsOriginally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.