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Job description
Medical Billing Coordinator
We're hiring a Medical Billing Coordinator to join our Ball DermPath team in Greensboro, NC. This is an on-site, high-volume administrative billing support role ideal for someone who is highly detail-oriented, comfortable with repetitive processing work, and enjoys structured, task-driven responsibilities.
This position supports daily billing operations through charge entry, payment posting, patient account maintenance, insurance-related account updates, and billing support functions. While the role includes some follow-up on unpaid accounts, the position is primarily focused on high-volume administrative billing support, documentation processing, and data entry.
This is a strong opportunity for candidates with medical office administrative experience, billing support experience, insurance verification exposure, or healthcare front desk experience looking to grow within healthcare operations.
Schedule: Monday-Friday | 8:00 AM - 4:30 PM Location: On-site | Greensboro, NC
Responsibilities
Enter patient charges accurately into the billing system (ModMed)
Process commercial insurance and patient payments
Review account information for accuracy and update patient demographics, insurance details, and billing records as needed
Support accounts receivable follow-up by reviewing unpaid claims and assisting with claim resolution workflows
Make outbound calls regarding patient balances and payment follow-up
Answer patient billing questions in a professional and courteous manner
Assist with high-volume billing documentation processing, including organizing and handling billing-related paperwork
Escalate unresolved billing issues or account concerns to leadership as appropriate
Maintain accuracy in repetitive, detail-driven workflows with a strong focus on data integrity
Operate standard office equipment including copier, printer, scanners, and other administrative tools
Perform other duties as assigned
Qualifications
1+ year of medical office, billing support, revenue cycle, patient access, or healthcare administrative experience preferred
Prior experience with charge entry, payment posting, insurance verification, patient account follow-up, or medical billing support is a plus
Basic understanding of medical insurance processes and terminology preferred
Familiarity with CPT and ICD-10 coding concepts is helpful, but coding certification is not required
Strong data entry accuracy and attention to detail
Comfortable working in a fast-paced, high-volume, repetitive environment
Strong organizational skills and ability to manage structured workflows efficiently
Professional written and verbal communication skills
Proficiency with standard office equipment and computer systems
Licensure/Certifications/Education
Education
High school diploma or GED required
Benefits (30+ Hours Per Week)
Medical, Dental, and Vision insurance (effective the 1st of the month following start date)
Short-term and long-term disability coverage
Company-paid Basic Life and AD&D insurance
Voluntary benefits including employee, spouse, and child life insurance, Critical Illness, and Hospital Indemnity
Paid time off
Company-paid holidays
Retirement savings plan
Employee discounts on cosmetic services and products
Worksite address
greensboro, NC, 27497, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.