About this opportunity
AccuLynx lists this Billing & Payments Coordinator opportunity in beloit, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Billing & Payments CoordinatorAccuLynx is a SaaS application with supporting iOS and Android apps, serving the $41 billion dollar roofing, gutter, siding, windows trades. At AccuLynx, we innovate, disrupt, and substantially change how these businesses manage their work through technology. Our employees are empowered to make smart business decisions and are part of autonomous teams that help drive the growth of our products. Our culture is fun, focused and driven to create products that reduce complexity and provide our customers with easy-to-use technologies that help them scale their business.We are seeking a detail-oriented, systems-driven Billing & Payments Coordinator to support high-volume billing operations, payment processing, and merchant services administration. This role plays a critical part in ensuring billing accuracy, timely financial adjustments, and strong internal and customer-facing support across multiple platforms.This position is ideal for someone with strong operational discipline, investigative skills, and the ability to confidently navigate CRM, billing systems, and payment processor tools.Key ResponsibilitiesBilling OperationsManage daily recharge processing and account updatesMonitor and respond to billing inboxes, calls, and customer inquiriesDocument all interactions and adjustments within CRM systemConduct customer walkthroughs of payment and financing featuresFinancial Adjustments & ResearchInvestigate and process credits, refunds, waivers, and claimsResearch pricing discrepancies, usage validations, and third-party credit requestsPrepare detailed billing documentation and supporting evidenceMaintain accurate internal tracking for financial adjustmentsMerchant & Payment SupportSupport payment application documentation and trackingValidate transactions and cross-reference Merchant IDs across platformsSubmit required documentation to payment processorsProcess Credit Card and ACH refunds and ensure Compliance Requirements are metEscalate and manage third-party support tickets when necessaryAdministrative & ReportingReview and process high-volume billing requests (100+ weekly)Maintain daily payment tracking logs and reconcile dataSupport monthly ACH cap reviews and reportingAssist with data pulls and project-based billing initiativesQualificationsRequired:2–4+ years of experience in billing, payments, finance operations, or revenue supportExperience working in high-volume, detail-heavy environmentsStrong analytical and problem-solving skillsProficiency with CRM systems and financial softwareAdvanced comfort with spreadsheetsExcellent written and verbal communication skillsPreferred:Experience in SaaS or subscription-based billing environmentsExposure to merchant services or payment processing platformsFamiliarity with ACH and Credit Card processes along with PCI compliance standardsSome of Our Benefits:At AccuLynx we try to create the best working environment possible, with sit/stand desks, comfy chairs, casual dress, and a fun environment. We believe that culture is one of the most important ingredients for success and below are some of our benefits:Attractive base salary and commissionsCompetitive health coverage (medical, dental, vision)Free snacks and drinks401K safe harbor contributionsPosition is based in Beloit, WI, and full-time remote work is not an option at this time. Applicants must be able to work legally within the United States, and we currently do not offer H1B Visa sponsorship. Please, no 3rd party inquiries.AccuLynx is an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.
Worksite address
beloit, WI, 53511, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.