About this opportunity
Quest Diagnostics Incorporated lists this Billing Representative II opportunity in irving, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
Billing Representative II - West Norriton, PA, Monday to Friday, 8:00 AM to 5:00 PM Eastern
You'll play a critical role in creating a quality experience that impacts the financial well-being of our patients. You'll be the expert problem solver as you work to quickly identify, analyze and resolve issues in a fast-paced environment. This is your chance to take your career to the next level as you support teams by reviewing and investigating claims. Bring your listening skills, emotional strength and attention to detail as you work to ensure every claim has a fair and thorough review.
You will leverage your skills and have the ability to:
Multi-task and work independently and as part of a team.
Demonstrate excellent communication, organization and problem solving
Adapt to change in a fast-paced environment
Join a cross-functional focused team with many opportunities for cross-training and skill/career development
Pay range: 17.20+/hr
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Responsibilities: Analyzes and applies denials to third party carriers in all media types.
Complies with departmental Business Rules and Standard Operating Procedures.
Focuses efforts on decreasing the Accounts Receivable, increasing cash, and/or reducing bad debt.
Interprets explanation of benefits for appropriate follow up action.
Utilizes automation tools to verify eligibility, claim status and/or to obtain better billing information.
Creates worklist through Access database and manipulate data to analyze for trends and resolve claims for adjudication.
Reviews and research denied claims by navigating multiple computer systems and platforms, in order to accurately capture data/information for processing.
Communicates and collaborates with members or providers to evaluate claims errors/issues, using clear, simple language to ensure understanding.
Conducts data entry and re-work for adjudication of claims.
Works on various other projects as needed.
Meets the performance goals established for the position in the areas of: efficiency, accuracy, quality, patient and client satisfaction and attendance.
This position is full-time (40 hours/week) Monday - Friday. It may be necessary, given business need, to work occasional overtime and/or weekends or holidays.
Qualifications: Required Qualifications:
High School Diploma/GED or equivalent work experience.
Demonstrated ability using computer and Windows PC applications, such as Outlook, Excel, teams message, video conferencing.
Strong keyboard and navigation skills and ability to learn new computer programs
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a Quest Diagnostics approved high-speed internet connection or leverage an existing high-speed internet service
Preferred Qualifications:
1+ years' experience in A/R, Billing, and Customer Service, Insurance, or Healthcare.
Some College level classes/coursework
Previous work experience in a fast-paced environment requiring strong multi-tasking and problem solving skills
Medical terminology acumen and experience.
Preferred Skills:
Ability to resolve calls, avoiding escalated complaints.
Ability to exhibit empathy and be courteous to callers.
Ability to triage and handle escalated situations.
Ability to work in a fast-paced environment.
Ability to adapt to changes.
Ability to develop and maintain client relationships.
This position is primarily telecommuted, however, you must be available to go into the office as needed for training, meetings, etc., depending on business needs. Preferred telecommuting location that is within 1-1.5 hours travel time from an office location.
67961
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Worksite address
irving, TX, 75084, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.