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Job description
Customer Billing Specialist
Build your Career with an Industry Leader Headquartered in Cincinnati, LSI is a publicly held company traded over the NASDAQ Stock Exchange under the symbol LYTS. The company manufactures advanced lighting, graphics, and display solutions across strategic vertical markets. The company's American-made products, which include non-residential indoor and outdoor lighting, print graphics, digital graphics, refrigerated and custom displays, help create value for customer brands and enhance the consumer experience. LSI also provides comprehensive project management services in support of large-scale product rollouts. The company employs approximately 3,000 people at 23 manufacturing plants in the U.S. and Canada. Additional information about LSI is available at
We are looking for a Customer Billing Specialist to support our Accounts Receivable team at our corporate location in Cincinnati, Ohio.
Essential Job Duties and Responsibilities:
Prepare and post customer invoices on daily basis
Issue/deliver invoices to clients electronically and/or via customer specific service portals
Issuance of credit memos and other authorized billing adjustments
Prepare chargebacks for unauthorized deductions and unearned discounts
Accurately and timely post daily cash receipts (checks, ACH, EFT, wires, credit card payments) to customer accounts ensuring remittances and payment details are applied to the correct invoices
Back-up credit card payment process
Investigate and resolve unapplied and unidentified payments by researching remittance advice, customer statements, invoices, EDI/auto-pay files, and communicating with customers, sales, and collections to obtain missing information
Investigate and resolve short-pays, deductions, and payment discrepancies: by communicating with customers, sales, REPS, customer service and collections to obtain missing information
Execute payment clearing and allocation for advanced payments, deposits, prepayments, and unapplied credits; ensure correct accounting treatment and documentation
Support maintenance of customer master data related to payment terms, remit-to addresses, and banking information to prevent misapplication
Investigate and resolve intercompany payment applications and internal transfers, coordinating with intercompany accounting and treasury to eliminate AR/AR variances
Review customer accounts for discrepancies, investigate billing errors, and resolve disputes with customers or internal teams
Setup and maintenance of Customer master records
Provide information to the customer service and sales departments as requested
Assist with month-end closing by completing billing, cash application and reporting activities according to specific close schedule deadlines
Provide support for internal and external audits
Respond to customer billing and payment inquiries
Prepare various account reconciliations monthly
Required Knowledge, Skills & Abilities:
An Associate degree is preferred
At least four (4) years of progressive, direct experience with invoicing, cash application and general accounting tasks
Experience with larger ERP systems such as Oracle, SAP, JDE, NetSuite, etc.
Proficiency with Microsoft Office applications
Knowledge of state sales tax
Enjoys working in fast-paced, deadline driven environment
Strong attention to detail with dedication to accuracy and organization
Knowledge of regulatory standards and compliance requirements
Problem analysis and problem-solving skills
Outstanding verbal and written communication skills
Ability to multi-task and work independently while understanding the necessity of being a collaborative and positive team member
Benefits:
401(k)
Health insurance
Dental insurance
Vision insurance
Paid time off
EEOC:
LSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Worksite address
cincinnati, OH, 45208, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.