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Dent Neurologic Institute

Billing Specialist

buffalo, NY

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About this opportunity

Dent Neurologic Institute lists this Billing Specialist opportunity in buffalo, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Medical Billing A/R Specialist

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on four key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits:

Work-Life Balance (no overnight shifts)

Medical, Dental & Vision Plans

Life Insurance

401(k) Retirement Plan

Critical Illness, Accident, & Legal Plans

Wellness Program

Learning & Development Opportunities

Paid Time Off

Paid Holidays

Free Onsite Parking at All Locations

Working Schedule: Full-time, Monday - Friday, 8:30 am to 5:00 pm

Location: Amherst

Position Summary

Join our growing team! Under direct supervision, the Medical Billing A/R Specialist plays a key role in driving the success of our revenue cycle by initiating and coordinating all functions related to collecting on medical claims. This is a great opportunity for a motivated, detail-oriented individual looking to build or grow a career in healthcare administration. We are willing to train the right candidate, and prior experience in medical billing, accounts receivable, or healthcare revenue cycle is a plus.

Responsibilities of Position

Perform follow-up and manage denied claims by working assigned insurance denial buckets and follow-up queues.

Research and follow up on outstanding receivables via telephone, written correspondence and electronic portals; document all activity including claim status, appeal progress, call reference numbers, and insurance representative details

Utilize computer systems and payer websites to access claim status, send inquiries and appeals, insurance procedures, and treatment policies

Use all available resources to resolve claims, including documentation, medical records, authorizations, coding manuals, and reference materials

Understand payer-specific appeal processes, including when to escalate to formal appeals

Analyze denial reasons, prepare and submit effective appeal letters, and ensure proper supporting documentation is included

Meet timely filing deadlines for all claims and ensure timely resolutions

Manage accounts receivable across aging buckets (45, 90, 120+ days)

Resolve negative balance claims and process refunds as needed

Manage insurance correspondence sent in via mail

Ensure strict adherence to organizational billing, refund, and accounts receivable policies

Answer patient calls regarding billing questions in a professional and helpful manner

Maintain professional, respectful communication with patients, team members, and other departments

Maintain strict confidentiality of patient information in accordance with HIPAA regulations

Complete duties efficiently as directed by leadership and report errors or issues promptly

Perform additional duties as assigned by Billing Manager, Team Lead, Sr. Revenue Cycle Manager, or CFO

Posts all charges, including inpatient and outpatient services in accordance with current ICD-9 and CPT coding.

Verifies all pending encounters have been addressed and entered accordingly.

Registers patients in billing system when necessary (i.e. in-patient).

Ensures insurance and claim accuracy.

Skills & Experience Necessary

Basic understanding of insurance plans, contracts, and policies preferred; willing to train the right candidate

Familiarity with interpreting EOBs, including copays, coinsurance, deductibles, and retractions is a plus

Knowledge of billing processes such as claims management, charge entry and payment posting preferred but not required

Exposure to insurance verification processes, referrals, and authorization requirements is a plus

Familiarity with medical terminology is a plus

Strong sense of urgency and ability to meet deadlines

Ability to prioritize and manage multiple tasks in a fast paced environment

Strong customer service, organizational, and problem-solving skills

General office skills, including typing and data entry

Working knowledge of Microsoft Office (Excel, Word)

Familiarity with general office equipment (multi-line phone, copier, fax, etc.)

Effective communication and interpersonal skills

Willingness to learn and be trained in medical billing and accounts receivable processes

Required Education:

High school diploma with a minimum of 2 years of Medical Billing experience

Preferred Education:

Associates Degree in Medical Billing and Reimbursement with a minimum of 1 years of Medical Billing experience

Working Conditions:

Normal working environment, typical of most office settings

Minimal physical effort, requires some lifting of files, usually not in excess of 15 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Compensation:

Most candidates will start within the first quartile of the pay range

Rates are commensurate with experience

EEO Statement

Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.

Worksite address

buffalo, NY, 14266, US

Who can apply

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