About this opportunity
Aveanna Healthcare lists this Billing Specialist opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join a Company That Puts People First—and Wins Awards Doing It!
At Aveanna, we’re proud to create a workplace where you feel valued, supported, and inspired. Here’s what sets us apart:
Award-Winning Workplace
Recognized for Best Leadership, Best Diversity, Best Company for Women, Best Career Growth, Work-Life Balance, Happiness, and Top-Rated Outlook in 2025.
Proud partner of the Military Spouse Employment Partnership.
Connection & Support
Employee Connection Groups: Spaces to share experiences and build community.
Social Circles: Connect over shared interests—books, music, movies, and more.
At Aveanna, your well-being matters. That’s why on Wellness Wednesday's, we give you tools to recharge, reset and refocus.
Inclusive Growth
Open learning sessions for all employees—because we grow stronger together.
Aveanna Cares – Service with Heart
Every year, we embrace our Month of Service, giving you the chance to volunteer in your local community with your team. It’s a powerful way to give back, connect, and live our values beyond the workplace.
Real Help When You Need It Most
Through the Aveanna Employee Relief Fund, we stand by each other during life’s toughest moments—offering financial assistance to teammates facing unexpected hardships. Because here, care goes beyond the job description.
JOB OVERVIEW
The Billing Specialist reports directly to the Reimbursement Supervisor and is responsible for the proper and complete handling of all aged patient accounts for the sole purpose of collecting the very highest possible percentage of every billed account. This position maintains close contact with branch location personnel while constantly and consistently attempting to ensure maximum payment from all payers is received timely. This includes payment for all primary, secondary, tertiary or any other payer for all billed accounts including any and all guarantors for services provided. This is inclusive of claims to commercial, Medicare, Medicaid and private pay accounts.
KEY RESPONSIBILITIES
Works and collects delinquent A/R accounts
Documents collection efforts in EMR notes screens to include payer contacts, phone numbers, issues, actions taken, etc.
Maintains current AR at an acceptable percent.
Maintains DSO at an acceptable level.
Achieves cash goal on a quarterly basis.
Keeps supervisor, and branch location personnel informed of any significant collection payer or processing issues.
Submits adjustments in an accurate and timely manner.
Requests Bridge Tickets to correct and update EMR.
Works with Biller to ensure claims are refiled and/or billed to the second insurance in a timely manner.
Understands payer specific requirements for submitting claims (i.e. includes CMN's, nursing notes, invoices, etc.).
Understands and enforces SOX 404 controls
Reviews and responds to correspondence received from payers.
Reviews and submits guarantor statements as required. Responds to questions from patients regarding statements.
Addresses denials in an accurate and timely manner.
Completes document request forms and forwards to location as required.
Provides exceptional customer service.
Evaluates data, reports, feedback, observations and other information in determining priorities.
Uses prior knowledge and industry specific, historical experiences in resolving problems.
Conducts all assignments as a professional and role model with a sense of urgency.
Uses professional communication and conflict resolution techniques as required.
References and reflects upon the Company mission, values, and strategic imperatives in completing and/or assigning all work.
QUALIFICATIONS
Required
High school diploma or equivalent.
Minimum six (6) month prior healthcare insurance experience.
Computer literate and ability to type, file and maintain audit records.
Other Requirements
Must be able to adhere to confidentiality standards and professional boundaries at all times
Attention to detail
Time Management
Ability to remain calm and professional in stressful situations
Strong commitment to excellence
Quick-thinking and astute decision making skills
Effective problem-solving and conflict resolution
Excellent organization and communication skills
Physical Requirements
Occasional lifting, carrying, pushing and pulling of 25 pounds
Prolonged walking, sitting, standing, bending, kneeling, reaching, twisting
Must be able to sit and climb stairs
Must have visual and hearing acuity
Must have strong sense of smell and touch
Driving
A valid driver's license and an acceptable Motor Vehicle Record (MVR) may be required.
Age
Must be 18 years or older
Language
Must be able to speak, write, read, and understand English
Work Environment
Performs duties in an office environment during agency operating hours
Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TOTAL REWARDS
Comprehensive medical, dental, and vision coverage; a 401(k) matching program; and an Employee Stock Purchase Plan (ESPP)
Career Path: Opportunities for advancement
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Aveanna does not accept unsolicited headhunter, and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Aveanna.
Worksite address
dallas, TX, 75201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.