About this opportunity
NEOGOV lists this Billing Specialist opportunity in draper, Utah. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Billing SpecialistThis is an in-office position based in Draper, UT. For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in GovTech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution.At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life.Our solutions support the entire employee journey, from hire to retire. By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference.This posting is for an existing vacancy.What You Will DoGenerate and process customer invoices, credits and adjusting invoices to co-term subscriptionsReview new and existing contracts to determine invoicing needs as well as ensuring contracts meet company policyWork independently with sales personnel, including management, to discuss inconsistencies and other issues with new dealsWill work closely with Renewals Team on all renewal invoicing, churns, as well with unwind and rebill inquiries.Assist internal and external customers regarding billing inquiries timely and accurately within Salesforce (cases), and Google ChatAssist with month-end/year-end closing, as well as audits and other ad-hoc accounting projects as neededWork with the billing manager and revenue accounting manager to identify risks and establish better internal processes.Who You AreWhat You HaveA minimum of 5+ years of experience in a SaaS Billing role (Strongly preferred)Experience managing a large book of business with high volume of billables.Preferred working knowledge of:Office Suite (e.g. Word, Excel, PowerPoint)Salesforce (SF Billing is a plus), NetSuite, Gmail, Adobe, AvalaraGeneral understanding of Accounts Receivable proceduresStrong background with online software (SaaS) products and services.What NEOGOV OffersCompetitive WagesComprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1Generous PTO to support work-life balance401K Matching12-week Paid Parental LeaveAutonomy to grow and find your career path with supportive leadershipCompany provided lunches and a kitchen fully stocked with snacks and drinks in the Draper officeOn-site gym in the Draper officeInclusive and diverse work environmentNEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.#LI_REMOTE
Worksite address
draper, UT, 84020, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.