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Job description
Sonic Healthcare USA Billing Specialist
Proudly certified as a Great Place to Work, Sonic Healthcare USA is dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.
Location: Hilo, Hawaii
Status: Full-Time
Onsite-Opportunity
Days: Monday - Friday
Hours: TBD
Base Pay: $20.89-$22.98 based on experience.
In this role, you will:
Perform customer/client account research, review delinquent accounts, and work with customers/clients to establish a mutually agreeable re-payment plan in accordance with Accounts Receivable guidelines. The billing Specialist takes inbound calls (as needed) and makes outbound calls.
Initiate contact with customers/clients regarding their account status
Submit past-due notifications to patients
Follow up on missed repayment arrangements
Coordinate with local Sales collaboration in handling client accounts
Track and monitor delinquent accounts to ensure account status moves current and payment application is consistent
Report and refer seriously delinquent accounts to designated Administrative leadership for potential service provider agreement default and cut-off
Work on other projects as assigned
All you need is:
High School diploma or GED
Typing (min 35 wpm) and 10 Key. MUST be able to demonstrate proficiency.
Requires a positive demeanor and professional phone etiquette and disposition that is fair and consistent with all clients they support.
Must handle consumer and commercial collections professionally and pay attention to detail and record keeping.
Ability to work with minimal direction; seeking additional help/information from the Client Support Manager and/or Supervisor or Team Leader.
Knowledge of computer technology and terminology.
Perform duties promptly and accurately—the ability to work under deadlines.
Maintain confidentiality of information.
Ability to read and comprehend English.
This position is Working Onsite.
Bonus points if you've got:
Minimum of six (6) months of related experience or equivalent combination of experience and education
Experience with medical/insurance billing and Customer Service
Experience in a multitasking environment
We'll give you:
Appreciation for your work
A feeling of satisfaction that you've helped people
Opportunity to grow in your profession
Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
Help saving for retirement with a 401(k) plus a company match
A sense of belonging – we're a community!
We also want you to know:
This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.
Scheduled Weekly Hours: 40
Work Shift:
Job Category: Accounts Receivable
Company: Clinical Laboratories of Hawaii, LLP
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Worksite address
hilo, HI, 96721, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.