About this opportunity
Wandercraft lists this Billing Specialist opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Wandercraft Billing SpecialistThe Billing Specialist will be responsible for end-to-end billing and reimbursement for personal exoskeletons and physical therapy practices. This includes benefits verification, collecting clinical documentation from physicians, claims submission, denial management, appeals, payer enrollment, provider credentialing, and follow-up. The role also involves helping maintain consistent, well-documented billing processes as new products and care models launch.This role reports to the Reimbursement, Access, and Policy Manager and works closely with clinical operations, revenue cycle partners, and external stakeholders. It is well-suited for someone who thrives in a fast-paced, mission-driven healthcare environment and is passionate about improving access to innovative care.Key Responsibilities:Personal Exoskeleton ReimbursementConduct discovery calls during patient intake to determine whether candidates qualify for EveSupport benefits verification and prior authorization processes for personal exoskeleton candidatesCollect and organize required clinical documentation from referring physicians — prescriptions, letters of medical necessity, and supporting chart notes — to substantiate prior authorization and claimsPrepare, submit, and track claims related to personal exoskeleton devicesManage payer correspondence, denials, and appeals, including documentation assembly and follow-upInterpret payer policies and coverage criteria to support reimbursement strategyMaintain accurate records of claims status, outcomes, and payer feedback to inform future reimbursement pathwaysMaintain and promote strict adherence to HIPAA requirements and applicable privacy laws across all billing and reimbursement activities.Physical Therapy Billing SupportSupport billing operations for affiliated physical therapy practices, including charge capture, claims submission, and payment postingManage communication with EMR Billing Service and audit outsourced billing operationsManage payer enrollment and provider credentialing for existing and future hubs, including application submission, revalidation, and maintaining active provider statusAssist with denial resolution and appeal preparation related to therapy servicesCollaborate with clinical and operational teams to ensure accurate documentation and codingHelp identify billing trends, issues, and opportunities for process improvementCollaborate with Market Access Analyst and finance on revenue reportingOperational & Strategic SupportTrack accounts receivable, help interpret claims data, and prepare summaries for relevant stakeholders.Contribute to standardized billing workflows that support future personal exoskeleton market expansionContribute to internal reporting on reimbursement performance and payer behaviorWork cross-functionally with clinical, operations, and reimbursement teams to support scalable growthPreferred ExperienceYou are proactive, detail-oriented, and comfortable managing multiple priorities in a dynamic environment. You work well independently while collaborating closely with cross-functional teams. You are highly organized, adaptable, and bring a thoughtful, solutions-oriented approach to complex reimbursement challenges.Strong written and verbal communication skills are essential, as this role involves frequent interaction with internal stakeholders and external payers. Most importantly, you are team-oriented and passionate about the company's objectives.Required skills:Bachelor's degree requiredExperience in healthcare billing, reimbursement, or revenue cycle management strongly preferredFamiliarity with claims submission, denials, appeals, and benefits verificationAbility to interpret payer policies and reimbursement guidelinesStrong organizational skills and attention to detailExperience working with physical therapy billing and/or DME reimbursement is a plusHealthcare billing and reimbursement workflows - Autonomous levelAbility to interpret payer policies and coverage criteria - Autonomous levelStrong data tracking and organizational skills - Autonomous levelClear, professional communication skills - Autonomous levelManage complex workstreams and implement sustainable solutions - basic knowledgeAbility to support scalable billing processes - basic knowledgeExperience coordinating billing activities across multiple payers and stakeholders - basic knowledgeType of contract: At WillCompensation: $50,000 – 60,000Schedule: Full-time (40 hours/week)Benefits:4 weeks PTOMedical, dental and vision healthcare401(k)Location: Remote or Hybrid (Wandercraft HQ: 345 Park Avenue South, New York, NY 10010)
Worksite address
new york, NY, 10286, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.