About this opportunity
Everon LLC lists this Billing Support Representative opportunity in irving, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Company Overview:
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit or follow us on LinkedIn.
Summary
Verify validity and accuracy of Commercial and Enterprise contracts, PO's and addendum's. Assist in the customer experience by conducting research, making necessary adjustments and data changes to account pertinent information, and analyzing billing. Deadlines are required for month end close. The last 2 business days are blocked for PTO or scheduled accommodations, some OT during evenings and weekends required during this time.
This is an on-site position, reporting daily to 4221 W John Carpenter Freeway, Irving, TX
Duties and Responsibilities
Verify, research and review commercial contracts/PO/addendums for accuracy, completeness and ensure all pertinent information has been completed accurately, including services setup.
Maintain customer information; including cancellations, any billing adjustments, inspection schedules, refunds, etc.
Process daily recurring billing batches, ensuring accurate customer billing
Research missing data and communicate with branches in an effort to correct errors or omissions in a timely manner. Process Credit/Debit adjustments on customers accounts.
Review Statement and Invoice generation process.
Process potential Commercial/Enterprise customer information to obtain credit scores.
Approve or decline customers based upon the company credit guidelines and track pertinent information for reporting.Provide support to all commercial and residential branches and all internal departmens as needed (Legal, Training, Account Management, Commercial AC&T,Commercial/Residential Customer Service, National, Real Estate Group, Network Multi-Family)
Work exception reports for MMB account clean up.
Minimum Education and Qualifications High School Diploma or GED
Data Entry or related experience
PC literate with proficiency in Microsoft Office applications including Word, Excel and email
Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
Preferred Education and Experience Requirements Knowledge of Excel, MasterMind Business, JET, JMT, Docuware, Billing Portals and SFTP sites
Knowledge of percent of completion (POC) job billing and invoice processing
Additional Skills and Certifications Customer service skills, interpersonal communication skills and teamwork skills
Analysis and problem solving skills
Organization skills
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
irving, TX, 75084, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.