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Job description
Overview
Block Advisor Tax Advisor - Remote at H&R Block. This remote tax professional role serves clients with diverse tax needs and provides the support of an expert team and advanced tax training to help you succeed.
Responsibilities
Conduct tax interviews with clients using virtual tools (video conferencing, phone, chat, or email) and support do-it-yourself online tax clients.
Generate business growth, increase client retention, and offer additional products and services.
Understand that teamwork is essential to success—communicate regularly with leaders and peers about how your remote work is impacting results.
Grow your tax expertise and apply knowledge to deliver high-quality tax preparation and client service.
Qualifications
CPA or Enrolled Agent certification
Experience completing complex tax returns
5+ years of experience in accounting, finance, bookkeeping or tax
Experience conducting virtual tax interviews that build confidence in clients
Tax planning and audit support experience
Sales and/or marketing experience
Experience utilizing technology and remote collaboration tools
Experience completing individual tax returns
Experience in a fast-paced environment
Access to high-speed, reliable internet
Experience and skilled in technology (MS Teams and Outlook)
Ability to communicate complex tax situations concisely via phone, email and chat
Experience delivering effective customer service techniques
Analytical and problem-solving skills
Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
High school diploma or equivalent or higher
Must complete continuing education requirements and meet IRS/state requirements
Availability to work a minimum of 20 hours per week during peak tax season
Skill in researching information using various tax publications (IRS Publications/Instructions)
Pay and Benefits
The pay range for this position is $11.00 - $80.00 per hour. Local minimum wage laws apply. Eligible associates may participate in incentive plans. Benefits include medical coverage with mental health support, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, and an associate Tax Prep benefit. Other remote opportunities and collaborative teams are available.
Medical coverage with mental health support and coaching
401(k) Retirement Savings Plan and Employee Stock Purchase Plan
Tax prep benefit for associates
Flexible/remote opportunities and collaborative teams
The Community You Will Join
We are committed to building a connected culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to a larger team. H&R Block is an equal opportunity employer and celebrates diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.
Employment details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industries: Retail
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Worksite address
redwood city, CA, 94061, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.